So it's been 100 days since this lady bought towels that were final sale. She didn't have the receipt but I found this out when I looked it up. Our return period is 30 days. She was so mad that she was stuck with these towels she didn't need. She kept protesting and asking me why I couldn't help her. Like it was a final sale, we don't carry that product anymore, there's nothing wrong with them & you're 70 days over the return period! I can't do anything!! YOU waited 100 days to bring them back.