Hey, Kayla. Hate to bother you, but I put the starter save in, went in-game, but it didn't load?? I'm really confused and anything you say would be really great. I've been really excited to play. I hope it doesn't feel like I'm rushing you or anything <3
This isn’t a very common problem. Make sure you’re installing it properly. Remember: you have to take the files OUT of the folder and then place them into your Electronic Arts/The Sims 4/Saves.