Requestor: I need an update on this project!
Me: ‘Kay, current ETA for that is [X DATE].”
[X DATE is passed because project failed internal testing]
Requestor: I demand an update on the project!
Me: All right, it went back to the developers for failing SQ. Current new ETA is [Y DATE].
Requestor: The client is very upset that we passed the due date without producing anything for them to look at!
Me: …what due date. Did you. Did you promise the client an exact date of delivery when I gave you an ETA. Why did you
Me: *checks requestor*