"That one" she said as she pointed vaguely at the meat case.
So in case you’ve never seen a meat department there is a long cooler with glass and you can look at the meat we have. We stood on the other side and would grab your meat, weigh it, then package it.
So one of my pet peeves when people would just point and say “I’ll have two of those” it was really difficult to see what they were pointing to so I’d try to take an educated guess as to what they wanted and ask if it was correct. Most of the time they would get the hint and read the label so I knew what to grab.
This one pudgy lady comes in and waddles up to the case. I greet her with my fake customer service smile and she points and grunts. I ask her “Ma'am do you want the x?” and she just looks at me dead in the eyes and says “That” And looks back down at the case. I’m totally confused and her finger could be pointing at like six different things.
I bend down to look and see if I can tell where she is pointing but I have no idea. So I start naming off things in the general vicinity. She kept responded with more agitated “Thats”. After some time I start thinking she might be illiterate and I felt bad. So I walk around to the front of the case to see if I can tell what she is pointing at. She starts pounding on the glass with her finger saying “That one right there” and her finger was in such a vague area I had no idea what she was asking for.
So I go back around the case and ask “How many would you like?” and she says “A few” so I picked out the most expensive thing in the area and put six of them in a package. The total rang up to be about $75 if I remember correctly.
I handed her the package after weighing it up and she walked away without even looking at the label to see I gave her the right thing.
I had no idea what she was trying to accomplish because it was pretty clear I had no idea what she wanted. And when I asked clarifying questions she didn’t really respond. So I sold a shit load of stuff to her and got a thumbs up from my boss for making a big sale.