You would assume that the only people paid to listen to your phone calls are those government agents huddled in a van down the street because you once did a Google search for, “Can you really make napalm out of orange juice?” But, there is a whole other category of people who get insights into the weird shit we say over the phone, and they work for phone captioning services.

These are services for the deaf, elderly, or otherwise impaired people who need their phone calls translated into text, with an employee listening to the call and either typing it out or repeating it into a mic. If you think this sounds like a pretty straightforward or even dull job, holy shit, are you wrong about that.

5 Insane Realities Of Captioning Deaf People’s Conversations

What I find interesting is that most of the young people I interact with either face to face or on the internet can actually have like a nice debate about a topic without getting offended, but when I try to do the same thing with older adults I always get “well you’re just wrong” or “you don’t know what you’re talking about” or “do some research first” and it’s like, how about we have a nice civil argument about topics and you actually hear me out on my thoughts instead of trying to suppress them? Are you that insecure with a younger generation becoming aware of their surroundings?