Today, this happened over the phone. I'd already put most of the order in the computer, they were just choosing a drink. Me: "And what kind of 2-liter would you like? We have Coke Produc-" C: "I want Pepsi." Me: -_- "We don't have Pepsi sir, We have Coke products. Coke, Cherry Coke, Diet Coke, Root Beer or Orange." C: "Pepsi please." Me: ??? "We don't have Pepsi, sir." C: "Then what do you have?" Me: I just fucking told you. "*repeats pop list*" C: "I'll take a Coke then." Me: ???????? Fuck you.