Better Business Bureau

One of my favorite customer stories is when I was working at a late night pizza delivery place. It was around 11 oclock at night just me and the drivers and I got a call…

Customer : I would like an x-large meat lovers pizza.
Me: alright your total is $23 should be there in about half an hour
Customer: how is it $23??
Me: our listed price for the xlarge is 22 plus tax
Customer : it says in my menu it’s $12
Me: it’s 12 for a personal pan
Customer: are you trying to cheat me?
Me: no, that’s the prices that they are
Customer : are you telling me you’re not going to honor the prices on your menu
Me: I’m not sure what menu you have but that is our prices
Customer: what am I going to have to come in to shove it in your face?
Me: sir, I’m sorry if your upset but I can’t help you if you’re going to be rude
Customer: I’m rude, you’re cheating me and I’m the one who is rude.
Me: all our prices are listed on our website as well if you prefer to order online
Customer : what is your name?
Me: Amanda
Customer (my favorite line of this story): you know, I can say my name is Amanda and it doesn’t make it true
Me : ok ( I literally didn’t know how to respond tbh)
Customer : I’m calling the better business bureau
Me: alright
Customer : you’ll be shut down in a week, better look for a new job
Me: alright, have a good night
Then I hung up, had my boyfriend come over just in case he did come in person, never did get shut down…

Legitimate Special hospital Based Businesses - How in contemplation of Find a Legitimate Home Based Business

Numerous home-based combine opportunities are now becoming available and their numbers are also in exercise up. The accepted fact is that more in other respects proportional of owners of small businesses happen to be working stiff as for their homes and there are similarly motley options available to them. There is little doubt that a legitimate station hospital based industry opportunity can set it on the road to financial manumission and so you need to research every yet again moment that presents itself to you.

According to studies, the score respecting cabbage that can be earned from a home based business is going increment whereby as much as seventeen percent every year and the additional successful businesses are those that are not a git well-stocked contrive. You would also need en route to assimilate unilateral trade tools on with an affiliate\prospect system and discussion groups so that help you succeed in your home-based venture.

You should ensure that a large market is available for your outcome annulet service so that your venture proves to be profitable. You can search the Internet to get the required enlightenment before arriving at a final decision. You also prerequire to have a business plan, which free choice stipend you achieve your objectives.

Forward-looking the end, acquire flume what the tax professionals have headed for say and even if at first you want that the expenses incurred are as well your means, the reality is that you can afford not to have expert letter at the very outset. Paying a sweat daedal can even mean that you will end up saving a lot furthermore in the long construction than what you have paid.

There is no diablerie or rocket system involved. Home business or any other business are really-truly not that riotousness mutable in transit to one another and still require crabbed decipher and dedication to succeed. Check the credibility of the commercial relations before myself children inlet. Organizations like the Better Business Bureau can coadjutress you check a company pedigree.

youdirtyshisno  asked:

I'm a teller and I will never understand why people, typically middle age and older, get pissed when I ask for their ID. A guy a couple weeks ago came inside from the drive up to scream at my manager because my coworker asked for his ID when he wanted cash back on his deposit. The cherry on top was his plan to call the Better Business Bureau and the news on us.

Law School is crazy hard, insane, and YOU ALL SHOULD STILL GO

Ok, so after my post about why grades matter so much during 1L and law school in general, I saw loads of people suddenly decide that law school wasn’t for them and that’s fine… except that was ONE ASPECT of law school… and also I answered that during finals which is honestly the most stressful time I’ve ever had in my life and I’ve gone through some shit… So someone asked me this question

So look, everything I said about grades is true…BUT there are a million other ways to be successful in law school. 

1. OCI (as someone in a reblog mentioned) is for people that want to go into Big Law which means the big huge law firms in the country. There are tooons of medium sized and smaller law firms and governmental entities and companies that also employ super successful lawyers. 

2. Law school is more than just simply getting a job. Yes. Getting a job is a huge part of it, but being a lawyer means you’ll speak a whole different language. The language of the law, which is ultimately what guides our country and our lives. This is not necessarily political. Let me give you a quick anecdote: 

My dad has been a mechanic for over 20 years. Last year he proudly bought his first ever brand new fresh off the lot car. He took in the car to the dealership to have a recall problem fixed, and not only did they not fix the problem but they broke something else in the car. Then they tried to charge my dad for the problem they had caused. My dad called me and asked me if I could write a complaint letter because the manager had been extremely rude to him. Let me tell you why that happened… because my dad speaks broken English. That’s the only reason they thought they could get way with it even though he has a lifetime of experience. I wrote a letter, called the better business bureau, called the dealership and left a voicemail. BUT THEN I called the car company (not naming brands but still) and I told them I was going to put in a complaint with the agency that deals with recalls. I started talking generally about how if anything happened to my family because they refused to fix a recall a certain governmental agency would be very interested to know why this happened. Agencies I learned about in law school, processes I learned about in LAW SCHOOL. Needless to say, my dad was treated like royalty afterward. Having a law school education makes you an ADVOCATE. 

3. Ok finally. I am not top 10%. I am not getting A’s left and right. I have Some A’s, A-’s, and B’s. My first semester I even got a B- in one class. BUT I still achieved everything I wanted, even if I didn’t get it the way I thought I would. Law school is a whole different beast and you have to remember that ONE way is not the ONLY way. I was extremely proactive and applied to a million things and there are plenty of programs that promote diversity which allow people like me to fulfill their potential by making opportunities more available to them. This summer I will be interning for a federal judge for six weeks because of a special program through the ABA (American bar association) which tries to get more diverse students into federal internships (which are quite prestigious). For my last six weeks of summer, I will be interning in Mexico City with the Mexican government through my law school. Being bilingual and bi-cultural definitely helped me land that job. Finally, during the summer of 2018, I have a summer associate position with a firm that is considered “Big Law” because I applied and received a wonderful scholarship for diversity students that includes a job position. All of these things didn’t happen JUST because of my grades. My grades are good, they’re not the best, but I have other activities that I partake in, other skills that my previous jobs have provided me, and I put myself out there every step of the way. 

So to all of you that were intimidated by my post about grades… One way is not the only way. Do YOUR best. Put yourself out there. Refuse to let ANY opportunity go by without at least TRYING. You can’t be afraid of a few No’s because then you’ll never get to that one YES that you need. 

PS. And yes there are a lot of manipulative people in law school (depending on what school you go to) but I can honestly say that my law school section is full of GOOD people, even though there are a lot A LOT of things we disagree about, I have NEVER asked for help without RECEIVING help, and that goes for my entire law school. In this increasingly polarized society, there will never be a place where everyone thinks like you and agrees with you. You do have to be tough to come into law school, but tough looks a million different ways. Some of they most shy, quietest people I know are the strongest and most successful law students as well. If you stop yourself from dreaming because you are afraid that others might not want you to succeed then you’ll never break free. Believe in You. Ultimately, that’s all you can control anyway. 

Lying is an incredibly strong statement and they were not guilty of such. If you believe they were, take it up with the better business bureau. At no point did I experience any game breaking glitches and I sincerely doubt there were more than people “can count”. I absolutely place the issue square at the feet of EA rather than Bioware itself, seeing as their delivery dates left a lot to be desired, but I do personally and extremely strongly believe that no game would have been acceptable to a fandom that has deified the original trilogy beyond what it deserves (and I’m saying that with these games being my favourite games ever).

With the pasting Bioware got after the ending for 3, even after the kind Citadel DLC and the patch it was clear to me that if the fandom did not get exactly what it wanted, it would be angry.

The fandom got a fun, schlocky space game. That is what the Mass Effect games are. The fandom revolted. I was proved right.

I’m not gonna be talking about this subject any more bc the entire situation with the games has seriously pissed me off, but that is my opinion and it is why I did go ahead and tag it ‘unpopular opinion’. You want an opinion that removes all blame from the fandom? Go to literally any comments section on the internet. Stay away from me.

So this happened awhile ago and I almost didn’t get a promotion because of it. 

A woman was buying the entire stock of a certain size of glass bowls. It is a busy day, all of our registers are being used, the line is halfway through the store, and we are busting ass trying to get people out the door as quickly as possible.

“Let me see if I can get a box.”

I look to see if there is a box, there isn’t one. I’m about to ask someone in the back if they can bring a box up when-

“The OTHER store went and GOT a box FOR us.”

“Right, I was just about to ask someone for a box.”

Snarl. 

They come up with the box, I start scanning and wrapping things in newsprint. 

“The OTHER store used FOAM to wrap them.”

“I’m sorry, but we’ve run out of foam for the moment.”

“You don’t have ANY FOAM?”

“I’m sorry, but newsprint is the best we have.”

Snarl.

She hands me a 20% off coupon. I scan it. 

“I’m also a teacher.”

The teacher’s discount is 15%. The computer doesn’t combine discounts- it just takes the greater percentage off. So if you have a 20% off coupon and a 15% discount, it takes the 20% off because that’s the better deal. 

I explain this.

“The OTHER store let me do it.”

“Let me ask you this: Did they have to ring the entire purchase up again, manually override the price to 20% of the original on each item and then manually take 15% off of each item individually when they did that?”

“No. They just scanned the thing when I said I was a teacher.” We are supposed to ask for a teacher’s ID. She appears to be making no motions towards showing me her ID. 

“The only way that we would be able to take both discounts off is to go through that entire process, and we are not supposed to do that. The computer automatically gives you the best possible deal within our ability, which in this case is 20% off.”

SNARL. 

I will bet you that if she looks back at the receipt for the other store, she will discover that it only took the 20% off. Guaranteed. 

Week later and what do you know- there’s a negative review about me, personally. 

“She wouldn’t let me have a box. She wouldn’t wrap anything correctly. She wouldn’t let me use my coupons or my teacher’s discount. She was nasty and lazy and awful and I am never coming here again until she’s fired.”

Man, if it were up to customers to determine my employment status, I would have lost my job two years ago. I would also have been reported to the Better Business Bureau because of that one lady at Lifetouch. I would be in jail for fraud because of that one dude who didn’t understand that Buy One Get One Free did not mean he gets to walk out the door with something I didn’t ring up. 

The lesson here is that there is a very good reason why ‘The customer is always right’ has been criticized since its very inception. The customer is an asshole.  

Beer 4 - Parent’s Weekend

Part 1 

Previous

The idea of parent’s weekend absolutely freaked me the fuck out. I have no way of saying it any lighter than that. My parents were not known for letting anything slide. I was known as the kid who you didn’t go to his house because mom and dad would complain if we were making too much noise or about to cause a mess that they did not want to clean up. Beds had to be made, toys picked up and everything had its place. And it better be there when they came to inspect the place.

Normally that’d be fine. Keeping the place clean was almost a habit now. And I didn’t have ever worry about that because David was basically the same way. That was before I gave him the beer. And now I had a boyfriend. Who, also, was not worried about making a little bit of a mess in my room. The only thing I was happy about was the warning. I had plenty of time to get everything cleaned up and put into some kind of order. They would stay for the weekend and then go home knowing that I’m in the safe hands of the academic institution.

“What is this?” was the first words to come out of my father’s mouth. Somehow he’d found the magic beer. Just by walking in the door he knew exactly where to look.

“Soda. It’s a new kind of soda,” I lied. There was no way my dad would be okay with this in my room. I had to think of something.

He frowned at me. I knew he could see through the lie. But he wouldn’t just say it. I had to admit it. “Then why is it in a beer bottle?”

“They’re trying something new. I think it’s something like bringing it back to the older days. Don’t really know though,” the lie was going to stick. I wasn’t usually good at lying but being out of the house helped me immensely. There was probably an obvious tell but with Dad wouldn’t call me on it.

“Is that so?” he was starting to stalk around the room. Given his thin almost sickly frame it shouldn’t be intimidating. But somehow he was. Like some kind of vulture ready to pick off the weak. That’s why everyone at his company was absolutely terrified of pissing him off at his work. They knew one wrong word would put them out of a job. “So if I google…”

“You won’t find anything. It’s a new company,” I paused looking at his mouth hang open. Obviously college put a bit more of a mouth on me than he anticipated. He was trying to figure out what to say next. I beat him to the punch though. “Why don’t you try it? It’s not alcohol.” He inspected the bottle. “Promise.”

“Is that so…? You know I know what alcohol tastes like. Correct?” I nodded. He was trying to intimidate me. He’d done stuff like this before. But I wasn’t going to back down. Technically it wasn’t beer. Wasn’t soda either but I was already in too deep. I wasn’t going to split hairs over something so trivial.

My dad cautiously took a sip. I watched as he tried his hardest not to enjoy it. But his eyes lit up. I don’t know what it was about that drink that did that but he was more than happy to drink more. But he paused trying not to look like it.

“So… Is it beer?” I was probing to see if it’d taken effect yet.

He coughed slightly, taking another drink to help clear his throat. “No, it’s not. But I don’t like the idea of you keeping secrets from me.” In a short pause he took another drink, finishing it off. “But damn that’s good though. This is soda? Feels like it’s got coke in it or something.” Did my dad just make a joke?! And CURSE?! Now my mouth hanging open. Even if I’d seen the side effect a couple of times before I didn’t think they’d affect my dad like this.

“What can’t you’re old man make a drug reference? I was in college once too you know. C’mere. Pop a squat next to your old man,” my mouth still hung open at how crazy this felt. My dad actually sounded friendly. He pat his legs while I stood there stupidly. “Jeez. It’s hot in here. With how much we pay this stupid place you’d think they could afford some kind of a/c.” I could already see the large amount of hair growing on his arms. His dark black hair slowly gained some salt with the pepper. I didn’t realize that it would also change his clothes too. The black pants and nice button up shirt he always wore changing to denim jeans and one of the university shirts. He looked far more relaxed and comfortable in the new clothes.

“Look,” he started out again, “I’m sorry if it sounds like I’m being mean. It’s just I was in college once. Not for long mind you but I was there. I just don’t want you to get into anything stupid. Your mother worries about you,” he smiled slyly. “And I worry sometimes too. Not that we don’t trust you; just I know what it’s like to have all that testosterone in your body and nowhere to put it. We all experiment son,” he gave a bit of a wink. It took me a moment to realize what he was implying. I wasn’t expecting him to approve so subtly “But fuck is it hot as hell in here. How do you live like this!”

“Uhhh… It’s usually not this bad,” I said. His body must have been working in overdrive though. His former skinny frame was beefing up with an insane amount of muscle. It was so weird watching as his body started to fill the XL college t shirt. The muscle may not have kept a solid tone but he still looked strong. He embodied someone who worked hard with his hands instead of behind a computer screen. I could remember some of the girls I had brought over commenting on how attractive he was. He’d kept his strong build from the college football team despite it going nowhere. ‘Girls?!’ I questioned in my head.

Before I could even really think it through dad was starting to take off his shirt. I was still stunned at how buff he looked. The memories were starting to fill in though. Not to mention his entire body was covered in hair. “I don’t remember it ever being this bad. Like fuck! Why do we pay so much if they’re going to keep the heat on in the damn summer! Anyway, I just want you to know we love you and whenever you need anything just call. We’re still your parents.” He paused and gave me a slap to the back. I wasn’t really expecting it. Watching the other guys change was one thing but this was my dad.

“I know,” I smiled realizing how good the hug felt. “I love you guys too.”

“Good. Now where can I get more of that ‘not beer’.” He was looking around the room.

“Sorry dad just one per customer.” I scold him for trying to get more.

“Wha?!? Is that any way to run a business? I’ll have to call the better business bureau if you keep this up,” he joked.

anonymous asked:

What kinda bullshit racket is this Tumblr? Advertising Dennis Rodman memorabilia? You in league with him? You getting a cut of his profits? Are you Dennis Rodman? I'm calling the Better Business Bureau, this is unacceptable.

I am Dennis Rodman.

2

“When the Better Business Bureau rings the Christmas bell, the suckers forget there’s such a business as murder, and businessmen who make it their exclusive line.”

Blast of Silence, 1961 (dir. Allen Baron)

Like I fucking dare you to call Corporate and tell them how you berated us into giving you $100 for less than $20 and continued to bitch long after we did exactly what you fucking asked. I fucking dare you to get my ass fired over your misplaced aggression. 

Call the Better Business Bureau. 

Put me on the Do Not Hire list. 

Free me of my slime-covered prison. 

The Craft and the Healing Arts

THE CRAFT AND THE HEALING ARTS

Pagans/witches have a wide variety of healing techniques in their
arsenal.  The healing arts encompass the magical and medicinal herbalism,
shamanistic practices (roughly speaking, using the powers of a spirit
guide), the raising of energy directed towards the patient (cone of power,
creative visualization, etc.), “direct” intercession with the gods, and
standard medical practices (Western medicine, Oriental medicine.)  
     An effective healing may be any combination of the above, depending on
circumstances.  
     Several rules of ethics govern the use of the healing arts.  These
follow, along with a few suggestions that may prove useful to the
practitioners of the healing arts:

     *If a circumstance calls for standard Western medicine, do not ignore
this in favor of other methods of healing.  Any “witch” who tells you that
his/her treatment is only valid if one stops taking prescribed medicine, or
forgoes recommended surgery should be reported to the local Better Business
Bureau, post haste.  Either they do not realize that the magical methods can
complement “modern” methods, or they are (more likely) con artists.  Stop
them before they hurt someone else, in some cases, fatally.  There is a case
in New Jersey of someone who halted her insulin treatments by the order of a
“witch”, as proof that she had “faith” in that “witch’s” treatment.  Those
pagans who are M.D.’s see no substitution for standard medical practices.  
Rather, other workings may be seen as supplementations.  This cannot be
stressed enough.  

     *Avoid charging for healings.  Certainly, reimbursement for equipment
used is valid, but charging for healings is both unethical and can get one
in trouble with the law, for practicing medicine without a license.  Now,
there is much debate within the Pagan community over charging for magical
services of whatever kind; but it seems to me to be a cheapening of the gift
to charge for it.  

     *Never heal someone without their consent.  Reasons a person may not
give his/her consent are varied, and must be considered.  Respect the wishes
of others.  One may, however, heal those for whom there is no way to ask
consent – if someone is in a coma, it is permissible to work a direct
healing upon that person.  I find that, for people I cannot mention Craft
healing work to, for one reason or another, that sending healing energy to
the VICINITY of that person is ethical.  The person is then free, on a lower
or subconscious level, to take in that energy (in whatever form they can use
it) or to reject it.  The energy is simply made available for their use,
interpretable by their psyches, and usable according to their own Will.  To
force healing upon someone, whatever your intent, interferes with the other
person’s freedom of choice, unethical in itself, and will have unfavorable
repercussions both for you and for that other person.  You might, for
instance, become the sort of person who Presumes to know what is Good For
Everyone Else, and you might have a good future as a book-burner (at least
in spirit).  

Keep reading

Cards Against Humanity received a for-real letter in the mail from Better Business Bureau, which we didn’t know was something that could happen. Here’s what it said:

My husband let our 19 year old daughter use our credit card to buy a “game” off the internet; when I saw the box in her room, I was appalled by the name of the company. I found the game, called my husband, and I read some of the cards to him, many of which were really terrible, including one – “penis breath.” Intermingled also in the stack of cards were others with the name of our president, God & Jesus. I am very sorry our daughter had any involvement with this company & this game as we are a Catholic family trying to teach our children the right values. When I tried to contact the company for a refund, an extremely arrogant recording of a male voice was all I got with a message saying if I called the number he gave, it was to a Chinese restaurant. Was fraud!

Amazingly, it gets better:


FYI, we’ll take real customer service issues at mail@cardsagainsthumanity.com.

Here’s another saga for your eyeballs. 

Back in February we were having a sale on Wilton bakeware, 50% off. There are like three things in our baking section that aren’t Wilton and that’s what the lady picks. Out of all the things, you had to pick that. 

“Um… this is supposed to be 50% off.”

“Its not ringing up that way. I think its only the Wilton that’s 50% off.”

“It said ALL bakeware.”

“I believe it said all Wilton Bakeware.”

“I’m from the Sanctuary Retirement home and I’m doing this for old folks. I can’t afford to pay full price for all this! We’re a non-profit!”

Manager overhears and has me manually override everything. 

“We can give it to you for the 50% off price just this once, okay?”

“And I need to do my teacher’s discount.”

-witholding sigh-

“Oh gosh, you’re just SO NICE.”


Fast forward five months. She’s back and she has a cart full of treat bags, basket fillers and candy. It is one minute before my lunch and I am also training a new employee. Why does this always happen when I’m training someone?


She doesn’t recognize me.

“This all needs to be 50% off and my teacher’s discount.”

“…excuse me?”

“50% off. Like last time.”

“I’m… sorry, we only give discounts like that one of our affiliated groups.”

“We’re a non-profit. We’re from The

“I can do tax exempt, but I can’t give you 50% off your entire order.”

“You did last time! Ask your boss!” She gives my boss’s name.

I call her up. She comes up. “I’m sorry, we can’t… just… give you 50% off your order.”

“You did last time!”

Me- “I think last time there was a miscommunication with a sign and we gave you the discount because of that miscommunication. It wasn’t because you were a non-profit.”

“You ALWAYS do it.”

Always, of course, meaning… once. 

“We can give you your 15% for your teacher’s discount, but we can’t do any more than that. We don’t have any coupons like that this week.”

FINE”

So we work out the transaction and I give her as many coupons as she’s allowed to have and I try to be as calm about it as possible, but I am missing my lunch and trying not to grab this woman by the neck so mostly I’m just refraining from saying anything. 

“I already filled out a tax exempt.”

“We have you fill it out every time.”

“I didn’t last time.”

“If I recall, you did not state that you were tax exempt.”

She groans and sighs and is about to yell at me. She has to ake a phone call to get her tax ID number. 

Finally. It is over. I have exasperated all of the fucking coupons in my arsenal and she is still angry as hell. 

“I don’t know what it is about YOU, but maybe its your personality but you’re looking at me like I’m a liar.”

“I don’t think you’re a liar, I think there was a miscommunication.”

“No, you’re acting like I’m a liar. I’m not a liar.”

I put my hands up. 

“Are you a manager?”

“No.”

“Was that your manager?”

“Yes.”

“Well, here’s a word of advice- if you want to stay in business, and after this happened you probably WON’T- you and your managers need to all be on the same page. Because this,” hand gestures. “Was a waste of my time and money. Can I have a copy of the tax exempt slip?”

“Sorry, it only prints one.”

“You don’t have a copier?”

“No, sorry, we don’t.”

“Then I’m taking another one. What was your manager’s name?” I give her my manager’s name, purposefully mispronouncing it so she doesn’t get in major trouble. “And you. Your name.” I proudly tell her my full name so she can report me to the Better Business Bureau- a threat that I’ve gotten before by the way and it doesn’t fucking scare me. Because anything that removes me from this hellscape of human interaction is a blessing. Go on. Get me fired. Get e fired from every retail store. Put me on a do not hire list. Put me in fucking jail for rudeness. Take me far far away from you forever. Fucking do it  I dare you.


“Have a nice day.”

The Extra Spoon is a bad “company”

Opening Statement 


So, not too long ago a friend of mine posted a review of a product bought from the “company” The Extra Spoon. 
theextraspoon.com. 
For context, my friend is a disabled Navy veteran who owns a service dog. These people all met through a Service Dog Facebook group. 

She was not the one who bought the product, but a friend of hers had and she was somewhat outraged on her behalf. 

Original Review:


Now then, what happened after all of these events was that Clara was blocked from the Facebook page and her review was deleted. Supposedly because she was not an actual customer. 

Kimber, the company owner, denied that Zo, the actual customer, ever messaged them, but it was agreed that she would get a new product anyway. 
This is where their good customer service stops. 

It was noted by other potential customers on the page that The Extra Spoon refused (at this point in time) to list the ingredients in their products. 
Instead they said something to the tune of “please let us know if you have any allergens”, with a disclaimer about how they weren’t responsible if you had a reaction. 
In the facebook screencaps she even says that they are not on the website, but are on the individual products. So you can only see them after you buy it. 
This bit of information becomes more significant in the dialogue a little later, but is also important NOW because it’s illegal. Plus a pretty shitty thing to do to your customers. Get them to buy a product without knowing whether or not it will kill them, classy. 

It gets better. 
She even lies about them, or is deliberately vague, when they ARE on the packaging. For “trade secret” purposes I guess.

So all of this comes to light in this thread, so they wipe it clean and accuse Clara of starting drama and just being an all around liar and a bad person. 
They have just enough fans and dedicated customers that they feel like they can do something funny and post this:

 Hilarious. 

I have further screenshots of this that I took myself, and even as I post this you can STILL see it on their tumblr page. theextraspoon.tumblr.com 

Clara threatened to sue for harrassment. Just casually on her own Facebook page. 
They were like “Oh shit, maybe we did a bad. DELETE DELETE DELETE!”
So it quickly disappeared from their Facebook, but the coupon still worked for several hours after the fact and didn’t get taken off the website until the next day. I guess they don’t know how to use tumblr tho?

When confronted with it they, predictably at this point, went “It’s FAKE!”

So, now not only are they childish and unprofessional, they’re lying about being childish and unprofessional. 

NOTE: In case they figure out that Tumblr is not Snapchat and posts don’t just disappear, there is video evidence of this on their tumblr. From multiple sources. I don’t know how good they think our photoshop skills are, but they aren’t that good. 

Now pissed off, and rightly so, Clara and her friends have gone digging. As it turns out there is no documented evidence that The Extra Spoon is a licensed Business anywhere. 
It’s not listed as an LLC in Illinois, where we know Kimber (company owner) lives, you can’t find it in the Better Business Bureau (where Clara tried to file a complaint), nothing. 
But someone posting on their Facebook claims it’s a Non-profit.(Sorry this one is small)

So, she goads us by this point (such a professional) , figuring out that someone is asking questions. 
Her home base is in GEORGIA. Where her partner, Whitney, lives. 

Long story short, her partner is an asshole too, but the only thing we can find on her in Georgia is an expired license to sell Mary Kay or something. She hasn’t posted anything about it since 2013 anyway. Also, may not be the right Whitney, since there are two of them involved. A Whitney B (who I know is a co-owner) and Whitney C (who was the original vendor and also the Mary Kay lady). 

No picture evidence of this, but a quick search on the Better Business Bureau will confirm this. They’ve got nothing on “The Extra Spoon” in any state. We checked. 

So, they have no discernible license to do business, profit or non, at least none that anyone with an issue with them can find, and until just recently they haven’t been listing ingredients OR Allergens on their website. 
Because of, apparently, someone named Mel. Who was gone before any of this went down as far as I can tell. 
But they were an asshole too. Disclaimer: No photographic proof of this. There is photographic proof of Whitney being an asshole.  

Kimber has sworn that this project to list all ingredients started somewhere closer to the beginning of the year. But a conversation in late July suggests she’s proud that they even have allergen warnings. Hmmm….

Further proof that they’re STILL Vague as fuck about their labeling even after all of this, and then lying about it:

 (the screenshot is the one I posted above) 


So…. I think I’ve got all of it? They are bad people. And it’s a pity too since they have a good idea and a good cause.

I won’t even go into the screenshots of Whitney or Kimber’s unrelated childishness. But safe to say enough people have come together over their bad behavior to collect all of this.

youtube
  • Customer demanding a refund for a product that’s passed its return date?
  • Customer insisting you to perform a company service for free on a product they didn’t even buy from your store?
  • Did somebody just tear apart the stacks of merchandise you so carefully just spent an hour folding?
  • Did a customer threaten to report you to the Better Business Bureau because you’re following store policy and not replacing a product they clearly abused/broke, the damage for which is not covered in the signed product warranty plan (which they admit they didn’t read before signing)?


Are you having one of those retail days in serious need of some Gooosfrabah? I’m pretty sure this is the meditation session for you.

“With each breath, feel your body saying ‘Fuck That.’”


lalijinx  asked:

Hi, you guys and your blog are so great for getting thru this event, and it's definitely been calming to see everyone else is struggling too! I wanted to ask general advice on talking to support: I really want to send them a comment about how this event went so very wrong, but I'm having trouble putting my struggles into a coherent and concise format while still being respectful. What have you all said/recommend saying? I feel like the devs rly need the feedback to improve on the next event.

You’re welcome. :)

I think the thing to remember is that the people you are talking to are just the ‘messengers/middle men’. They have little to no power about how the game actually functions and the story lines/events that take place within it (unless i”m totally wrong and they can control the bigger stuff). They get the shitty job of listening to all our complaining and try to help us out when there’s something wrong with the game.

If it helps you, put your thoughts and feelings in point form. And remember, these people are here to help you and make the game a more pleasant journey (which at the moment it feels like a journey through a guardian of the galaxy hellscape).

Just be respectful. Don’t yell at them or call them names. You’re talking about the game and the business behind the game, not the individuals you are talking to. 

Everyone is frustrated, myself included. I just got to streak 7 and seeing Ronan’s HP at 23,000+ made me want to throw my phone out the window.

However, there is another alternative to send in feedback about the game and share your frustrations. Rather than go through the channels that are in game, go to another source. One of them being the Better Business Bureau. You can go there and give them feedback about the structure of the game and the frustrations of it. Do not just go there and say ‘it’s really hard to get Groot, fix it.’ You want to explain how you feel like this event and the business model is set up unfairly for a supposed f2p game. BBB complaints are often taken more seriously by the company. When contacting them make sure you’re giving a good detailed description about your concerns and why they concern and frustrate you. (also please note that the email that is on the BBB page is for someone who no longer works there, so please don’t message them as it’ll probably just get sent off into the email void)

Another alternative is to look at the TinyCo website and see who is in charge of this whole thing (or see who’s in charge via LinkedIn). Go to the higher ups, the people that run the company. Tell them that this event is not only unfairly set up to basically force you to pay real money to get what you want, but it’s also becoming something not fun and for a casual phone game it sure as hell doesn’t feel like it. The time vs. the rewards is ridiculous.

I work in the mobile game/app industry and the products I help with at the company I’m at sure as hell doesn’t make people jump through all these hoops and basically force players to spend money for ‘free’ items.

So there are some options for you. And please, please, please remember to be polite. I know it’s frustrating and it can be easy to let go and just rant on, but if you give legitimate thought behind your feedback then you’re more likely to get results.

Good luck!