Better Business Bureau

1. The phony iCloud breach

The scam: Scammers reach people by phone, saying their data was hacked or breached through iCloud, Apple’s online data storage service. The scam is so effective because it sounds plausible, what with all the reports of data breaches, Business Insider notes. The initial call is a robocall, which offers to connect the prospective victim to a live person who can “help.” The individual on the phone says they can fix the problem if provided personal information (which could possibly include your Apple ID password, credit card information). The scammers will use flattery and may even an offer of a free iTunes gift card to poach your information, Apple says.

What you should do: Never share your Apple ID or temporary verification codes with anyone, Apple advises. And using two-factor identification will add an extra layer of protection to your account. If you receive an unsolicited call, hang up immediately and contact Apple directly.

2. The shady taxi lost-and-found service

The scam: You are in a hurry and forget your bag or phone in the cab. What do you do? Use a helpful service, like Yellowcabnyc.com, to locate your missing item. Sounds legit, considering it has all the vital keywords like NYC and yellow cab, right? Unfortunately, this “service” offers to locate your lost item for $47, which of course goes directly into the scammer’s pocket and your item is seemingly never retrieved, the New York Post reported.

What you should do: If you lose something in a cab, call the cab company’s garage directly first, according to the City of New York government website. If you don’t recall the name of the cab company, you can complete this form. Additionally, you can call the lost property police precincts in each borough to see if your lost item was recovered. Not in New York City? You can still apply this advice no matter where you are, just by starting with the cab company’s office.

3. Airline ticket giveaway

The scam: If you put off booking that airline ticket for summer until now, you are probably thirsting for a last-minute deal. Then you happen to see an email or post on Facebook or Craigslist offering one. All you need to do is wire cash for the ticket to a Western Union account and you are given the ticket confirmation number. Unfortunately when it’s time to travel, you find out the “ticket” you purchased doesn’t exist.

Scammers steal credit card information and purchase airline tickets, Scam Detector says. They cancel the trip for credit but retain the ticket’s confirmation number. Then they sell the ticket at a “discounted” rate on a site like Craigslist, Kijiji, Oodle or Gumtree and make the sale look legit because they provide the confirmation number.

What you should do: If you purchase an airline ticket online, make sure you go directly through the airline site or a reputable site like Expedia or Kayak. While some deals may be tempting, they are most likely too good to be true. If you purchase a fraudulent ticket, share what happened to you on social media and contact the Federal Trade Commission.

4. The bogus government grant

The scam: Score! You receive a phone call that you’ve been awarded a healthy government grant because you paid your taxes on time. All you need to do is provide your checking account information so the money can be automatically transferred to your account, but also to cover a one-time processing fee. The caller may say they are from the “Federal Grants Administration” so the call sounds legitimate, but the scam is to obtain access to your bank account.

The hallmark of this scam is that scammers usually read from a script, congratulating you for your eligibility and confirming that your processing fee can be refunded if you aren’t completely satisfied, according to the FTC. Also, the phone number will not have a caller ID, although the call may appear to be coming from Washington, D.C. Additionally, know you’ll never have to pay money for a “free” government grant.

What you should do: Hang up and report the call to the Federal Trade Commission.

5. The imaginary vacation rental

The scam: The vacation rental house looks perfect online and the price is right — but is it? Fake vacation rentals and time-share offers account for about 8% of reports to the Better Business Bureau scam tracker in 2017. Scammers may hijack an actual vacation rental ad, posing as the agent to grab your money for the rental or will fabricate a fake ad, designing a property that doesn’t even exist, the FTC says.

What you should do: Before you pay for a vacation rental, be wary of someone asking you to wire the cash to them, the FTC advises. Also, anyone who cannot connect personally because they are out of the country or demands the security deposit up front should be a red flag. Also, if the listing seems too good to be true, it probably is, the BBB says.

6. The tax bill you don’t actually owe

The scam: About 5% of the scams reported to the BBB are criminals posing as IRS agents, threatening criminal prosecution for being remiss on paying your taxes. The “agent” claims they can waive arrest if you pay a hefty fine through a prepaid debit card, gift card or wire transfer, the IRS says. The latest version of this scam includes the scammer telling the potential victim that two certified letters were mailed to the victim but were returned as being undeliverable.

What you should do: Know that the IRS will never ask for credit or debit information over the phone or demand immediate payment without the opportunity to appeal the amount, the IRS advises. Also, hang up the phone if you are contacted by someone posing as an IRS agent, the BBB says.

7. The jury duty scam

The scam: While missing your jury summons by mail could happen, you wouldn’t be harassed by someone on the phone if you do miss your notice. Scammers typically pose as a U.S. marshall or the local police, AARP says, claiming you may be arrested because you missed jury duty. Supposedly in order to confirm the call, the caller will ask for your Social Security number and any other ID and will then offer to wipe clean the warrant for your arrest if you pay a fine in the form of a prepaid debit or gift card.

What you should do: Federal courts will never ask for personal information by phone, the United States Courts says, and will not ask for Social Security or credit card numbers. Should you receive this call, hang up immediately and contact the agency the caller claims to be calling from, typically a government agency, Sheryl Presley, Oklahoma City Police Triad coordinator told AOL says.

8. The ransom call

The scam: Typically delivered under the cloak of night, the kidnapping scam plays on your fears that a loved one was kidnapped but would be returned safely as long as a ransom is paid. Scammers reach out by phone, email or Facebook message, claiming if you don’t pay up in the hour, your loved one dies, Men’s Health reports. The reason scammers get away with this is because they pick the right hour to deliver the scary message, usually in the middle of the night, so you are too disoriented to challenge or question the call.

What you should do: First reach out to the “kidnapped victim” before you jump to any conclusions, Men’s Health suggests. Even though you may annoy your buddy with a call at 2 a.m. to make sure they’re safe, shelling out thousands of dollars in “ransom” is far more annoying. Keep in mind, the scammers may have scanned your social media to identify a connection who posted about traveling or being on vacation, CBS Boston notes. This will make it harder to verify the whereabouts of your loved one. Call 911 in the event you receive a call like this and get police involved.

9. Fraudulent telemarketing calls

The scam: Just when you thought your mobile phone was safe, scammers target you with fake telemarketing calls. You first receive an email saying telemarketers may be calling your mobile phone, playing off the rumors of a 411 mobile directory, the FCC says. The idea behind the scam is if your number is listed on the 411 service, its open to telemarketing calls which is completely untrue and would be illegal.

What you should do: Never share any personal information or data by phone with a telemarketer. Most telemarketing calls placed to your mobile phone are illegal and should be reported to the FTC. Another trick: Block the caller on your phone so at the very least they’ll have to call from another number to reach you again.

10. The “spear phishing” email

The scam: While phishing accounts for 34% of the BBB’s complaints this year, “spear phishing” is on the rise. Phishing is when a business emails you and asks to “verify” your personal information, like your Social Security number, credit card numbers or passwords. “Spear phishing” gives the scam a more personal flavor, as it appears to come from someone you know and sounds more personal, USA Today says. This approach is far more dangerous because your guard may not be up, making you more likely to fall for this scam.

What should you do: As with any scam, be cautious of any emails asking for you to click on a link, USA Today advises. Also, legitimate companies aren’t going to ask for your password, and if a “friend” sends the email, reach out separately and ask if the friend really sent that message — sometimes tiny differences in an email address are hard to spot. Also, fraudulent emails are typically fraught with typos. Be wary of links that take you to a URL that begins with “http” rather than “https,” which is more secure. Read more (7/6/17)

follow @the-future-now

Legitimate Special hospital Based Businesses - How in contemplation of Find a Legitimate Home Based Business

Numerous home-based combine opportunities are now becoming available and their numbers are also in exercise up. The accepted fact is that more in other respects proportional of owners of small businesses happen to be working stiff as for their homes and there are similarly motley options available to them. There is little doubt that a legitimate station hospital based industry opportunity can set it on the road to financial manumission and so you need to research every yet again moment that presents itself to you.

According to studies, the score respecting cabbage that can be earned from a home based business is going increment whereby as much as seventeen percent every year and the additional successful businesses are those that are not a git well-stocked contrive. You would also need en route to assimilate unilateral trade tools on with an affiliate\prospect system and discussion groups so that help you succeed in your home-based venture.

You should ensure that a large market is available for your outcome annulet service so that your venture proves to be profitable. You can search the Internet to get the required enlightenment before arriving at a final decision. You also prerequire to have a business plan, which free choice stipend you achieve your objectives.

Forward-looking the end, acquire flume what the tax professionals have headed for say and even if at first you want that the expenses incurred are as well your means, the reality is that you can afford not to have expert letter at the very outset. Paying a sweat daedal can even mean that you will end up saving a lot furthermore in the long construction than what you have paid.

There is no diablerie or rocket system involved. Home business or any other business are really-truly not that riotousness mutable in transit to one another and still require crabbed decipher and dedication to succeed. Check the credibility of the commercial relations before myself children inlet. Organizations like the Better Business Bureau can coadjutress you check a company pedigree.

Law School is crazy hard, insane, and YOU ALL SHOULD STILL GO

Ok, so after my post about why grades matter so much during 1L and law school in general, I saw loads of people suddenly decide that law school wasn’t for them and that’s fine… except that was ONE ASPECT of law school… and also I answered that during finals which is honestly the most stressful time I’ve ever had in my life and I’ve gone through some shit… So someone asked me this question

So look, everything I said about grades is true…BUT there are a million other ways to be successful in law school. 

1. OCI (as someone in a reblog mentioned) is for people that want to go into Big Law which means the big huge law firms in the country. There are tooons of medium sized and smaller law firms and governmental entities and companies that also employ super successful lawyers. 

2. Law school is more than just simply getting a job. Yes. Getting a job is a huge part of it, but being a lawyer means you’ll speak a whole different language. The language of the law, which is ultimately what guides our country and our lives. This is not necessarily political. Let me give you a quick anecdote: 

My dad has been a mechanic for over 20 years. Last year he proudly bought his first ever brand new fresh off the lot car. He took in the car to the dealership to have a recall problem fixed, and not only did they not fix the problem but they broke something else in the car. Then they tried to charge my dad for the problem they had caused. My dad called me and asked me if I could write a complaint letter because the manager had been extremely rude to him. Let me tell you why that happened… because my dad speaks broken English. That’s the only reason they thought they could get way with it even though he has a lifetime of experience. I wrote a letter, called the better business bureau, called the dealership and left a voicemail. BUT THEN I called the car company (not naming brands but still) and I told them I was going to put in a complaint with the agency that deals with recalls. I started talking generally about how if anything happened to my family because they refused to fix a recall a certain governmental agency would be very interested to know why this happened. Agencies I learned about in law school, processes I learned about in LAW SCHOOL. Needless to say, my dad was treated like royalty afterward. Having a law school education makes you an ADVOCATE. 

3. Ok finally. I am not top 10%. I am not getting A’s left and right. I have Some A’s, A-’s, and B’s. My first semester I even got a B- in one class. BUT I still achieved everything I wanted, even if I didn’t get it the way I thought I would. Law school is a whole different beast and you have to remember that ONE way is not the ONLY way. I was extremely proactive and applied to a million things and there are plenty of programs that promote diversity which allow people like me to fulfill their potential by making opportunities more available to them. This summer I will be interning for a federal judge for six weeks because of a special program through the ABA (American bar association) which tries to get more diverse students into federal internships (which are quite prestigious). For my last six weeks of summer, I will be interning in Mexico City with the Mexican government through my law school. Being bilingual and bi-cultural definitely helped me land that job. Finally, during the summer of 2018, I have a summer associate position with a firm that is considered “Big Law” because I applied and received a wonderful scholarship for diversity students that includes a job position. All of these things didn’t happen JUST because of my grades. My grades are good, they’re not the best, but I have other activities that I partake in, other skills that my previous jobs have provided me, and I put myself out there every step of the way. 

So to all of you that were intimidated by my post about grades… One way is not the only way. Do YOUR best. Put yourself out there. Refuse to let ANY opportunity go by without at least TRYING. You can’t be afraid of a few No’s because then you’ll never get to that one YES that you need. 

PS. And yes there are a lot of manipulative people in law school (depending on what school you go to) but I can honestly say that my law school section is full of GOOD people, even though there are a lot A LOT of things we disagree about, I have NEVER asked for help without RECEIVING help, and that goes for my entire law school. In this increasingly polarized society, there will never be a place where everyone thinks like you and agrees with you. You do have to be tough to come into law school, but tough looks a million different ways. Some of they most shy, quietest people I know are the strongest and most successful law students as well. If you stop yourself from dreaming because you are afraid that others might not want you to succeed then you’ll never break free. Believe in You. Ultimately, that’s all you can control anyway. 

So this happened awhile ago and I almost didn’t get a promotion because of it. 

A woman was buying the entire stock of a certain size of glass bowls. It is a busy day, all of our registers are being used, the line is halfway through the store, and we are busting ass trying to get people out the door as quickly as possible.

“Let me see if I can get a box.”

I look to see if there is a box, there isn’t one. I’m about to ask someone in the back if they can bring a box up when-

“The OTHER store went and GOT a box FOR us.”

“Right, I was just about to ask someone for a box.”

Snarl. 

They come up with the box, I start scanning and wrapping things in newsprint. 

“The OTHER store used FOAM to wrap them.”

“I’m sorry, but we’ve run out of foam for the moment.”

“You don’t have ANY FOAM?”

“I’m sorry, but newsprint is the best we have.”

Snarl.

She hands me a 20% off coupon. I scan it. 

“I’m also a teacher.”

The teacher’s discount is 15%. The computer doesn’t combine discounts- it just takes the greater percentage off. So if you have a 20% off coupon and a 15% discount, it takes the 20% off because that’s the better deal. 

I explain this.

“The OTHER store let me do it.”

“Let me ask you this: Did they have to ring the entire purchase up again, manually override the price to 20% of the original on each item and then manually take 15% off of each item individually when they did that?”

“No. They just scanned the thing when I said I was a teacher.” We are supposed to ask for a teacher’s ID. She appears to be making no motions towards showing me her ID. 

“The only way that we would be able to take both discounts off is to go through that entire process, and we are not supposed to do that. The computer automatically gives you the best possible deal within our ability, which in this case is 20% off.”

SNARL. 

I will bet you that if she looks back at the receipt for the other store, she will discover that it only took the 20% off. Guaranteed. 

Week later and what do you know- there’s a negative review about me, personally. 

“She wouldn’t let me have a box. She wouldn’t wrap anything correctly. She wouldn’t let me use my coupons or my teacher’s discount. She was nasty and lazy and awful and I am never coming here again until she’s fired.”

Man, if it were up to customers to determine my employment status, I would have lost my job two years ago. I would also have been reported to the Better Business Bureau because of that one lady at Lifetouch. I would be in jail for fraud because of that one dude who didn’t understand that Buy One Get One Free did not mean he gets to walk out the door with something I didn’t ring up. 

The lesson here is that there is a very good reason why ‘The customer is always right’ has been criticized since its very inception. The customer is an asshole.  

anonymous asked:

What kinda bullshit racket is this Tumblr? Advertising Dennis Rodman memorabilia? You in league with him? You getting a cut of his profits? Are you Dennis Rodman? I'm calling the Better Business Bureau, this is unacceptable.

I am Dennis Rodman.

The Craft and the Healing Arts

THE CRAFT AND THE HEALING ARTS

Pagans/witches have a wide variety of healing techniques in their
arsenal.  The healing arts encompass the magical and medicinal herbalism,
shamanistic practices (roughly speaking, using the powers of a spirit
guide), the raising of energy directed towards the patient (cone of power,
creative visualization, etc.), “direct” intercession with the gods, and
standard medical practices (Western medicine, Oriental medicine.)  
     An effective healing may be any combination of the above, depending on
circumstances.  
     Several rules of ethics govern the use of the healing arts.  These
follow, along with a few suggestions that may prove useful to the
practitioners of the healing arts:

     *If a circumstance calls for standard Western medicine, do not ignore
this in favor of other methods of healing.  Any “witch” who tells you that
his/her treatment is only valid if one stops taking prescribed medicine, or
forgoes recommended surgery should be reported to the local Better Business
Bureau, post haste.  Either they do not realize that the magical methods can
complement “modern” methods, or they are (more likely) con artists.  Stop
them before they hurt someone else, in some cases, fatally.  There is a case
in New Jersey of someone who halted her insulin treatments by the order of a
“witch”, as proof that she had “faith” in that “witch’s” treatment.  Those
pagans who are M.D.’s see no substitution for standard medical practices.  
Rather, other workings may be seen as supplementations.  This cannot be
stressed enough.  

     *Avoid charging for healings.  Certainly, reimbursement for equipment
used is valid, but charging for healings is both unethical and can get one
in trouble with the law, for practicing medicine without a license.  Now,
there is much debate within the Pagan community over charging for magical
services of whatever kind; but it seems to me to be a cheapening of the gift
to charge for it.  

     *Never heal someone without their consent.  Reasons a person may not
give his/her consent are varied, and must be considered.  Respect the wishes
of others.  One may, however, heal those for whom there is no way to ask
consent – if someone is in a coma, it is permissible to work a direct
healing upon that person.  I find that, for people I cannot mention Craft
healing work to, for one reason or another, that sending healing energy to
the VICINITY of that person is ethical.  The person is then free, on a lower
or subconscious level, to take in that energy (in whatever form they can use
it) or to reject it.  The energy is simply made available for their use,
interpretable by their psyches, and usable according to their own Will.  To
force healing upon someone, whatever your intent, interferes with the other
person’s freedom of choice, unethical in itself, and will have unfavorable
repercussions both for you and for that other person.  You might, for
instance, become the sort of person who Presumes to know what is Good For
Everyone Else, and you might have a good future as a book-burner (at least
in spirit).  

Keep reading

Like I fucking dare you to call Corporate and tell them how you berated us into giving you $100 for less than $20 and continued to bitch long after we did exactly what you fucking asked. I fucking dare you to get my ass fired over your misplaced aggression. 

Call the Better Business Bureau. 

Put me on the Do Not Hire list. 

Free me of my slime-covered prison. 

Cards Against Humanity received a for-real letter in the mail from Better Business Bureau, which we didn’t know was something that could happen. Here’s what it said:

My husband let our 19 year old daughter use our credit card to buy a “game” off the internet; when I saw the box in her room, I was appalled by the name of the company. I found the game, called my husband, and I read some of the cards to him, many of which were really terrible, including one – “penis breath.” Intermingled also in the stack of cards were others with the name of our president, God & Jesus. I am very sorry our daughter had any involvement with this company & this game as we are a Catholic family trying to teach our children the right values. When I tried to contact the company for a refund, an extremely arrogant recording of a male voice was all I got with a message saying if I called the number he gave, it was to a Chinese restaurant. Was fraud!

Amazingly, it gets better:


FYI, we’ll take real customer service issues at mail@cardsagainsthumanity.com.

ATTN: TUMBLR

@staff @support
Y'all seriously need to un-flag my blog as NSFW like NOW. This is a trans positive safe space for LGBTQA+ and I also need these posts public for a SCHOOL ASSIGNMENT with Bridgewater State University. Don’t make me file with the better business bureau because this is absolutely outrageous and personally offensive to me and all other trans women on this thing you’re trying to pass off as a blog. 👏🏻👏🏻👏🏻

bombshell-banshee  asked:

Is there an agency in Japan that handles their businesses? Like in the US we have the Labour Board and Better Business Bureau for complaints. Maybe you can see if you can report the business to an agency in Japan like that...? Maybe you could consult a lawyer or use a Uni law service (they're typically free here in US b/c they're training, not sure about AU) to ask for legal advice. I hope you get some sort of resolution. :( <3

Yes I’m not quite sure I don’t think we have a service like that over here. Makes it particularly difficult when they are in Japan, and I am in Australia.

My best bet was reaching out to my friends living in Japan that have connections. A connection was found, and that person will be reaching out to the current designers/owners of Milklim. I’m currently waiting for a response on that situation so I’ll update it as it comes.

The Extra Spoon is a bad “company”

Opening Statement 


So, not too long ago a friend of mine posted a review of a product bought from the “company” The Extra Spoon. 
theextraspoon.com. 
For context, my friend is a disabled Navy veteran who owns a service dog. These people all met through a Service Dog Facebook group. 

She was not the one who bought the product, but a friend of hers had and she was somewhat outraged on her behalf. 

Original Review:


Now then, what happened after all of these events was that Clara was blocked from the Facebook page and her review was deleted. Supposedly because she was not an actual customer. 

Kimber, the company owner, denied that Zo, the actual customer, ever messaged them, but it was agreed that she would get a new product anyway. 
This is where their good customer service stops. 

It was noted by other potential customers on the page that The Extra Spoon refused (at this point in time) to list the ingredients in their products. 
Instead they said something to the tune of “please let us know if you have any allergens”, with a disclaimer about how they weren’t responsible if you had a reaction. 
In the facebook screencaps she even says that they are not on the website, but are on the individual products. So you can only see them after you buy it. 
This bit of information becomes more significant in the dialogue a little later, but is also important NOW because it’s illegal. Plus a pretty shitty thing to do to your customers. Get them to buy a product without knowing whether or not it will kill them, classy. 

It gets better. 
She even lies about them, or is deliberately vague, when they ARE on the packaging. For “trade secret” purposes I guess.

So all of this comes to light in this thread, so they wipe it clean and accuse Clara of starting drama and just being an all around liar and a bad person. 
They have just enough fans and dedicated customers that they feel like they can do something funny and post this:

 Hilarious. 

I have further screenshots of this that I took myself, and even as I post this you can STILL see it on their tumblr page. theextraspoon.tumblr.com 

Clara threatened to sue for harrassment. Just casually on her own Facebook page. 
They were like “Oh shit, maybe we did a bad. DELETE DELETE DELETE!”
So it quickly disappeared from their Facebook, but the coupon still worked for several hours after the fact and didn’t get taken off the website until the next day. I guess they don’t know how to use tumblr tho?

When confronted with it they, predictably at this point, went “It’s FAKE!”

So, now not only are they childish and unprofessional, they’re lying about being childish and unprofessional. 

NOTE: In case they figure out that Tumblr is not Snapchat and posts don’t just disappear, there is video evidence of this on their tumblr. From multiple sources. I don’t know how good they think our photoshop skills are, but they aren’t that good. 

Now pissed off, and rightly so, Clara and her friends have gone digging. As it turns out there is no documented evidence that The Extra Spoon is a licensed Business anywhere. 
It’s not listed as an LLC in Illinois, where we know Kimber (company owner) lives, you can’t find it in the Better Business Bureau (where Clara tried to file a complaint), nothing. 
But someone posting on their Facebook claims it’s a Non-profit.(Sorry this one is small)

So, she goads us by this point (such a professional) , figuring out that someone is asking questions. 
Her home base is in GEORGIA. Where her partner, Whitney, lives. 

Long story short, her partner is an asshole too, but the only thing we can find on her in Georgia is an expired license to sell Mary Kay or something. She hasn’t posted anything about it since 2013 anyway. Also, may not be the right Whitney, since there are two of them involved. A Whitney B (who I know is a co-owner) and Whitney C (who was the original vendor and also the Mary Kay lady). 

No picture evidence of this, but a quick search on the Better Business Bureau will confirm this. They’ve got nothing on “The Extra Spoon” in any state. We checked. 

So, they have no discernible license to do business, profit or non, at least none that anyone with an issue with them can find, and until just recently they haven’t been listing ingredients OR Allergens on their website. 
Because of, apparently, someone named Mel. Who was gone before any of this went down as far as I can tell. 
But they were an asshole too. Disclaimer: No photographic proof of this. There is photographic proof of Whitney being an asshole.  

Kimber has sworn that this project to list all ingredients started somewhere closer to the beginning of the year. But a conversation in late July suggests she’s proud that they even have allergen warnings. Hmmm….

Further proof that they’re STILL Vague as fuck about their labeling even after all of this, and then lying about it:

 (the screenshot is the one I posted above) 


So…. I think I’ve got all of it? They are bad people. And it’s a pity too since they have a good idea and a good cause.

I won’t even go into the screenshots of Whitney or Kimber’s unrelated childishness. But safe to say enough people have come together over their bad behavior to collect all of this.

Here’s another saga for your eyeballs. 

Back in February we were having a sale on Wilton bakeware, 50% off. There are like three things in our baking section that aren’t Wilton and that’s what the lady picks. Out of all the things, you had to pick that. 

“Um… this is supposed to be 50% off.”

“Its not ringing up that way. I think its only the Wilton that’s 50% off.”

“It said ALL bakeware.”

“I believe it said all Wilton Bakeware.”

“I’m from the Sanctuary Retirement home and I’m doing this for old folks. I can’t afford to pay full price for all this! We’re a non-profit!”

Manager overhears and has me manually override everything. 

“We can give it to you for the 50% off price just this once, okay?”

“And I need to do my teacher’s discount.”

-witholding sigh-

“Oh gosh, you’re just SO NICE.”


Fast forward five months. She’s back and she has a cart full of treat bags, basket fillers and candy. It is one minute before my lunch and I am also training a new employee. Why does this always happen when I’m training someone?


She doesn’t recognize me.

“This all needs to be 50% off and my teacher’s discount.”

“…excuse me?”

“50% off. Like last time.”

“I’m… sorry, we only give discounts like that one of our affiliated groups.”

“We’re a non-profit. We’re from The

“I can do tax exempt, but I can’t give you 50% off your entire order.”

“You did last time! Ask your boss!” She gives my boss’s name.

I call her up. She comes up. “I’m sorry, we can’t… just… give you 50% off your order.”

“You did last time!”

Me- “I think last time there was a miscommunication with a sign and we gave you the discount because of that miscommunication. It wasn’t because you were a non-profit.”

“You ALWAYS do it.”

Always, of course, meaning… once. 

“We can give you your 15% for your teacher’s discount, but we can’t do any more than that. We don’t have any coupons like that this week.”

FINE”

So we work out the transaction and I give her as many coupons as she’s allowed to have and I try to be as calm about it as possible, but I am missing my lunch and trying not to grab this woman by the neck so mostly I’m just refraining from saying anything. 

“I already filled out a tax exempt.”

“We have you fill it out every time.”

“I didn’t last time.”

“If I recall, you did not state that you were tax exempt.”

She groans and sighs and is about to yell at me. She has to ake a phone call to get her tax ID number. 

Finally. It is over. I have exasperated all of the fucking coupons in my arsenal and she is still angry as hell. 

“I don’t know what it is about YOU, but maybe its your personality but you’re looking at me like I’m a liar.”

“I don’t think you’re a liar, I think there was a miscommunication.”

“No, you’re acting like I’m a liar. I’m not a liar.”

I put my hands up. 

“Are you a manager?”

“No.”

“Was that your manager?”

“Yes.”

“Well, here’s a word of advice- if you want to stay in business, and after this happened you probably WON’T- you and your managers need to all be on the same page. Because this,” hand gestures. “Was a waste of my time and money. Can I have a copy of the tax exempt slip?”

“Sorry, it only prints one.”

“You don’t have a copier?”

“No, sorry, we don’t.”

“Then I’m taking another one. What was your manager’s name?” I give her my manager’s name, purposefully mispronouncing it so she doesn’t get in major trouble. “And you. Your name.” I proudly tell her my full name so she can report me to the Better Business Bureau- a threat that I’ve gotten before by the way and it doesn’t fucking scare me. Because anything that removes me from this hellscape of human interaction is a blessing. Go on. Get me fired. Get e fired from every retail store. Put me on a do not hire list. Put me in fucking jail for rudeness. Take me far far away from you forever. Fucking do it  I dare you.


“Have a nice day.”

youtube
  • Customer demanding a refund for a product that’s passed its return date?
  • Customer insisting you to perform a company service for free on a product they didn’t even buy from your store?
  • Did somebody just tear apart the stacks of merchandise you so carefully just spent an hour folding?
  • Did a customer threaten to report you to the Better Business Bureau because you’re following store policy and not replacing a product they clearly abused/broke, the damage for which is not covered in the signed product warranty plan (which they admit they didn’t read before signing)?


Are you having one of those retail days in serious need of some Gooosfrabah? I’m pretty sure this is the meditation session for you.

“With each breath, feel your body saying ‘Fuck That.’”


Purebred Breeders Sold Me A Sick Puppy Who Almost Died And Might Still Die

We got Harry on May 27th, and by the next day, he was dying. 

He wasn’t eating. He wasn’t drinking. He wasn’t doing anything but coughing, gagging, and vomiting. We called BluePearl, an animal ER, and were told to bring him in immediately. They diagnosed him with severe infectious pneumonia, and admitted him into their ICU, where he was hooked up to oxygen and IVs because he couldn’t breathe or eat on his own. At this point he was 9 weeks old and weighed less than 4 pounds.

In the last four months, Harry has been such a cute, sweet, loving puppy. He has also cost me and my boyfriend over $13,000, which is an astronomical amount of money. But we adore this poor, innocent little guy and have wanted to do everything we can to help him. Since his stay in the ICU, Harry has continued to have persistent respiratory problems that no amount of medication or vet visits have been able to solve. On bad days, he wheezes and gags constantly; we have to get up with him in the middle of the night, take him into a steamed-up bathroom, and beat on his chest to help break up the blockage in his lungs. He has been on three different expensive medications for four months. He was too ill to ever go outside until two weeks ago. Our vet is sure that Harry arrived to us sick and has described his lungs as “some of the worst I have ever seen on a dog.” And no insurance company will help with the costs because they also consider his pneumonia “a pre-existing condition." 

We bought Harry from Purebred Breeders. And throughout this whole process, they have been an absolute nightmare. Though I will say this right now: I should have NEVER bought a dog from them, and I am 100% complicit in this whole situation. We should have adopted. We should have gotten a shelter dog. But we didn’t. We did, however, try not to buy one of those puppies in the window, so we went through Purebred Breeders. They prided themselves on how well their dogs were cared for and how they had sold puppies to the Bidens and other high-profile celebrities. If anything, we thought we were buying a dog that was TOO fancy; that we were actually being sort of hoity-toity. But, we thought, at least we’ll know it’s a good dog. NOPE.

If we had just googled harder, we could have found out HUNDREDS of horrible things about Purebred Breeders. We could have found out that The Humane Society has sued Purebred for being a puppy mill that “deceives customers about the origins of the puppies they sell, and as a result, unsuspecting families suffer great expense caring for sick dogs.” We could have found out that the Better Business Bureau gave Purebred Breeders a C rating. We could have read the endless  number  of  negative  Yelp  reviews, all from people who went through the same thing we did. We could have watched the “Today Show” report where ex-employees of Purebred admitted that they were coached to mislead prospective buyers about the conditions their puppies were raised in. Conditions identical to puppy mills. So why oh why did we not Google harder, especially in 2014?

Because A) we were idiots excited to get a cute little puppy, and B) we were smooth-talked by the people at Purebred Breeders.

Those people have spent months ignoring us. Not returning phone calls. Responding to emails at a snail’s pace. They have refused to help pay for any of Harry’s medical expenses. In the guarantee we signed upon purchase, it stated that we would get the price of our dog back if he died within one year due to a congenital disease. But he is not dead and he hasn’t been diagnosed with a congenital disease. And the "price of the dog” is nothing compared to the mounting medical bills and the near-constant pain our puppy has been in. He arrived to us sick with an illness he either got where he was raised or during transit. Because while Purebred bragged to us on the phone about how their dogs fly to their new homes ON the plane like “show dogs” (which, again, seemed soooo fancy), he was shipped UNDER the plane,  at 9 weeks old, even though the woman who raised Harry says on her website “we will not ship our puppies until they are at least 10 weeks of age, sometimes 12 weeks.”

We have been lied to by Purebred Breeders every step of the way. We have been refused help by Purebred Breeders every step of the way. And now, just to get the price of the dog back, they want us to sign a Non-Disclosure Agreement. Yeah, right. We refuse to do this, because people need to know how horrible we think Purebred Breeders has been. Not to us, but to our puppy. And people need to know not to buy from them.

That being said, it’s 2014. All of you are probably reading this like “of course I would never buy a dog from Purebred Breeders! I already know this!” It’s kinda like when you see a young person smoking nowadays—it’s like “what are you even doing!? Everyone knows now that this is so bad!” But I was a dumb idiot and I basically started smoking in 2014; I bought a dog through a company with a long, documented history of neglect, lies and abuse. And I should have known better.

So please, don’t be an idiot like me. Never purchase a dog from Purebred Breeders. And don’t let someone you love do it either. 

Plus, it’s 2014. Why would you basically start smoking now?

lalijinx  asked:

Hi, you guys and your blog are so great for getting thru this event, and it's definitely been calming to see everyone else is struggling too! I wanted to ask general advice on talking to support: I really want to send them a comment about how this event went so very wrong, but I'm having trouble putting my struggles into a coherent and concise format while still being respectful. What have you all said/recommend saying? I feel like the devs rly need the feedback to improve on the next event.

You’re welcome. :)

I think the thing to remember is that the people you are talking to are just the ‘messengers/middle men’. They have little to no power about how the game actually functions and the story lines/events that take place within it (unless i”m totally wrong and they can control the bigger stuff). They get the shitty job of listening to all our complaining and try to help us out when there’s something wrong with the game.

If it helps you, put your thoughts and feelings in point form. And remember, these people are here to help you and make the game a more pleasant journey (which at the moment it feels like a journey through a guardian of the galaxy hellscape).

Just be respectful. Don’t yell at them or call them names. You’re talking about the game and the business behind the game, not the individuals you are talking to. 

Everyone is frustrated, myself included. I just got to streak 7 and seeing Ronan’s HP at 23,000+ made me want to throw my phone out the window.

However, there is another alternative to send in feedback about the game and share your frustrations. Rather than go through the channels that are in game, go to another source. One of them being the Better Business Bureau. You can go there and give them feedback about the structure of the game and the frustrations of it. Do not just go there and say ‘it’s really hard to get Groot, fix it.’ You want to explain how you feel like this event and the business model is set up unfairly for a supposed f2p game. BBB complaints are often taken more seriously by the company. When contacting them make sure you’re giving a good detailed description about your concerns and why they concern and frustrate you. (also please note that the email that is on the BBB page is for someone who no longer works there, so please don’t message them as it’ll probably just get sent off into the email void)

Another alternative is to look at the TinyCo website and see who is in charge of this whole thing (or see who’s in charge via LinkedIn). Go to the higher ups, the people that run the company. Tell them that this event is not only unfairly set up to basically force you to pay real money to get what you want, but it’s also becoming something not fun and for a casual phone game it sure as hell doesn’t feel like it. The time vs. the rewards is ridiculous.

I work in the mobile game/app industry and the products I help with at the company I’m at sure as hell doesn’t make people jump through all these hoops and basically force players to spend money for ‘free’ items.

So there are some options for you. And please, please, please remember to be polite. I know it’s frustrating and it can be easy to let go and just rant on, but if you give legitimate thought behind your feedback then you’re more likely to get results.

Good luck!

when calling smaller, white-run businesses in rural white communities (especially in the MIdwest, Bible-Belt) the chance you’re going to run into a brick-wall and refusal to fire/correct the person posting slurs is almost a given

compile a list of businesses you’ve called and have been uncooperative and report them to the Better Business Bureau for discrimination and/or the NAACP

two racist birds one stone