*the grand budapest hotel

8

It is an extremely common mistake. People think the writer’s imagination is always at work, that he’s constantly inventing an endless supply of incidents and episodes; that he simply dreams up his stories out of thin air. In point of fact, the opposite is true. Once the public knows you’re a writer, they bring the characters and events to you. And as long as you maintain your ability to look, and to carefully listen, these stories will continue

The Grand Budapest Hotel (2014) dir. Wes Anderson

8

A lobby boy is completely invisible, yet always in sight. A lobby boy remembers what people hate. A lobby boy anticipates the client’s needs before the needs are needed. A lobby boy is, above all, discreet to a fault. Our guests know that their deepest secrets, some of which are frankly rather unseemly, will go with us to our graves.
So keep your mouth shut, Zero.