Relinquish your vapid aspirations and become a noble service worker, you may not be praised for your work, you may not like it, but without you, we'd be less than animals
Sir I'm just a cashier, please tell me what you want to eat
I want the cheese but you say you dont have the cheese but Iwannt the cheese so could you please get me the cheese?
You'd have to order that online sir. Anything else that I can help you with?
This one made me roll my eyes on the spot.
Customer calls in asking about his order. I look it up. Its flooring, those wooden plank flooring and its what we have in stock.
So I tell him its ready for pick up. He proceeds to tell me that he’s not sure her got the right color. I assure him that he can come in, take a look at it and that if its not right. he can return it. Easy, right?
Customer: Well, could ya tell me what the color is?
Me: You ordered the color cherry.
Customer” That’s that brownish color right?
Me: Yes, (I’m looking at the picture of the flooring) It has a reddish tint, but yes.
Customer: That’s not what I wanted. I have the box right here. The picture that it has is what I want. But the box says cherry. I want whats in the picture.
Me: (staying quiet while I process that this guy is a real idiot. And trying to not convey that I think so in my voice) Sir, the picture is just showing you what the flooring looks like laid out. The picture doesn’t always reflect whats in the box, color wise. You’ll need to come in and speak with Flooring and tell them you’re looking for flooring similar to whats in the picture, not the color that the box says.
Customer: Oh, ok. I’ll do that then.
When we hung up, I still couldn’t wrap my head around as to how is some one going to buy flooring, have a box and use that to buy more of it but its wrong? I don’t understand.
I’m was having an ok day at the service desk. I get a phone call from a lady wondering when will she be getting her install done. I explain to her that I would need her order number. I need to know if her order got updated.
I look into it and she had payed for her order, barely two days ago. So I explain to her that while her order for the install is in, she’s waiting on the installer to call her to make the appointment with her since its based off of their schedules, its a 3rd party company and she’ll need to wait for that call.
She starts going off on she was already told that she would be getting a call but she wants her install done and wants to know When she’ll be getting a call. I again explain to her that it depends on the installer schedule and that unfortunately I don’t know when she’ll be receiving a call.
According to her, its crazy that we don’t know. It’s ridiculous. She bought it at our store and we should know. She wants her install done and wants to call them up for it. I inform her that the only people that know the companies and that can contact them are the Expeditors and they’re gone for the day, but would also be telling her the same thing. Its based off of their schedule. They schedule their jobs, do them and as they go forward they schedule the next. What I don’t tell her is that it could be scheduled out, maybe within two weeks. Maybe. It really depends on their schedule and how busy they are. And not wanting to antagonize her more, I keep that to myself.
But no, lady wants to schedule her install and wants to do it asap. At this point I’m tired of explaining anything to her and let her know that she isn’t the only customer that needs an install done and needs to wait for them to call her about it. She ended the phone call telling me that she was coming in at some point to cancel it.
…no joke
i think the fic is somehow taking people’s accounts.
no fucking joke.
someone i was just talking to dmed me the link. they were nice. their account had posts.
now its empty, it has no posts, their header is blank.
DO NOT FUCKING CLICK ON THE FIC LINK. ITS SOMETHING THAT GRABS YOUR PASSWORD. I DONT KNOW WHAT IT IS.
This is actually recent (June 2019). The link itself looks like it goes to ao3, but it’s a scam that’s been pulled many times before. It will likely redirect you somewhere else where your data will be harvested. If you do this, don’t panic, but change your tumblr password, and I would recommend you change your email password as well, as well as anything connected to it.
For those of you who are curious about the fic, apparently it’s a Eurovision fanfic with some extremely disturbing content. I have not read it myself and do not plan to.
//oh hey, someone that actually explains what the link is. Thank you for that.
I know people don't listen but you'd figure people would actually pay attention to what's going on with their money.
I had two customers who came in for a refund, both interactions went like this:
Me: $x.xx is being returned. Do you want it back in cash or back to your debit card?
Both customers, who were looking at me as I spoke, heard me say words with meaning, heard me ask a specific question: Yes
Me, wanting to flip my register: Which one? Back in cash or back to your debit card?
Customers stops, deer in the headlight look crosses their faces, I swear these two came in at different times of the day but reacted the same, they looked confused. Then, I suddenly see the light bulb turn on over their heads and say : Cash, I gotta get something else.
So each HD store has inventory day. My store had it a few months ago and now another store went through the same thing.
That store. Was. A. Hot. Mess.
Store manager asked me to pull down and pack out everything that I could. It wasn't much. As I checked all the skus in the bay, one of them said that there were 14 on hand. I look in the overhead to see none of that sku. I check the nearby bays and nothing.
14 of sku xxx-xxx said my phone.
And this store had none!!!
I know on hand counts can be off, but I've never seen it that bad. And I checked receiving in case it was a truck with merc. No truck that night and no freight to work. Their counts were horrible.
Next thing I help with is Garden. I was asked to make bear tags. (Large labels with all skus with the quantity on them) All tags must have a home bay. Everytime you make one, you must attach a bay to it or the system will mark it with "no location" and the store won't have a "100%" on things.
Their overhead management (which is where you make these tags) for the garden depart had:
255 tags made for the garden department and some were made back in March!!
I couldn't believe it and pointed it out to the store manager. His solution? He called whomever it was to have them deleted the next day.
???
All pallets on the overhead need a bear tag, some of those were made for Inventory Day but not all and he just told someone to delete them all.... Mind you, outside garden doesn't need them as is but I'm pretty sure he just messed a few things up in his store.
The day before inventory.
And then he tells me he just wants us to tag everything that we can, because he wants to avoid 99s. (Which from what I understand, 99s are mistakes or wrong tags or something)
Oh, I also had to teach one of their own how to do something on the computer.
He'd been there six months, but that was plenty of time for them to teach him how to do the thing and let him do it in that time.
People were great in that store, but it was hot mess.
So the other day, I had this customer come in wanting to do a refund. He looks my age. A fellow millennial. Cool.
I check his items and one of them comes up as not ours. A small fertilizer bag. I tell him that I'll double check on it.
So I check online, thinking maybe one of the other store carries it and we just don't.
Nada.
He gets confused and I tell him that its possible that he got it at That Other Blue Home Improvement Store. And I check the Blue Store stores website and nothing. And I tell him so.
He shrugs, mumbles about he's pretty sure he got it at HD....
I finish the transaction for the other stuff and give him his refund receipt.
Customer: "Hmmm... I don't know what to do about this. I thought I bought it here. I gotta take you with me...*picks fertilizer up* I don't need you... *makes gesture as if he were dumping the contents into his mouth*
Me: ?!?!?!?!??!!!?!?!......😶
And then he just walks away.
I really have no clue what that was about.
I had this customer call in today wondering if she could bring back all the door handles that they had bought recently.
She continued to explain that the door handles that they had bought for their new home were all the handle ones.
And the cats have figured out how to open the doors.
It took everything in me not to laugh at this poor woman's amusing predicament.
After making sure I could breathe without actually laughing at her, I let her know that yes she could bring back her door handles with her receipts and we could take care of her.
I never did get to see her, but I will sure hear from my co-workers about the lady with the door handles.
Do you know what Liquid Nails is?
Kid, you do not, and yes I do. Aisle 4 Bay 4.
What does this child have to go through to tell me she might look crazy?
There are names that are unisex.
There are names that are UNISEX.
There are names that ARE UNISEX.
THERE ARE NAMES THAT ARE UNISEX.
"Thank you so much for your help. What's your name?... But that's a man's name."
People are stupid. Not a new discovery, but Christ on a bicycle.
Customer: We want you to price match this to Lowes price. They have it at $ price.
Me: Sure. Whats the item? *Looks up item on Lowes website. Their price is the samr as ours.* I'm sorry, but Lowes price is the same as ours.
Customer: But we bought it at $ price in their store.
Me: I understand, but I'm looking at the item in question, at the Lowes nearest us and they have it at $ price. Same as we have it.
Customer: I want to speak to the manager! This is ridiculous.
*Queue inner eye roll. The manager arrives, I tell him whats up. I see his inner eye roll as well*
Manager: I understand from what gowren as said that you're looking to price match. As you can see, both stores have the same price for this item.
Customer: But we want it at $ price. Which is the price we paid over there.
Manager: Sir. Lowes website, as you can see, lists it at $ price. I can't what their website says.
Customer: You can't change that?
Manager: No.
*Customer leaves angrily*
Me: I dont understand what line of thinking that was.
Words can’t express our devastation, fury, and sorrow. Our hearts break thinking of the lives that will go unlived, and the families left behind.
If you’re suffering from fear or anxiety, or know someone who is, call the NAMI helpline at 1-800-950-6264 or text NAMI to 741741. Trained counselors are available 24/7 to help you process what you’re feeling, free and confidentially.
Where do we go from here?
This won’t be the last mass shooting in America. Until Congress puts aside the politics of gun control and honestly faces the human toll of their inaction, guns will continue to ravage our communities.
If you’ll be 18 by November 6, 2018, please register to vote. Help your friends register. Help your neighbors register. On election day, organize carpools to polling places. Trade shifts with people who can’t get time off, or babysit their kids. A single vote for gun control is more powerful than all the thoughts and prayers in Washington.
Tens of thousands of people will be killed by guns before we can wrest control of Congress from the gun lobby. Many hundreds will be students sheltering in classrooms. But change is possible.
Me: Sorry. I can't do that. The system doesn't let me do anything else. Customer: And why not? Me: *gives appropriate reason for whatever the system is telling me* Customer: Well they did it last time! Me: *calls manager/supervisor* Manager/supervisor: I apologize, we can't do that *also explains reason that I gave* Customer: Well, I'm going to *insert other store name* they're better anyways *leaves in a huff* Me and supervisor: *eye roll*
If your cart is full of small items, help the cashier by putting those item on the counter. You can help by doing that while your cashier scans any large items or is getting all the other stuff!
I mean, yeah it’s our job to scan everything but still. You come up with 50 small screws and plumbing parts and cleaning supplies and drill bits and all your other stuff that you need the least you can do help us (the cashiers) get your purchase together so that you can pay and get on with your business!
Me: **@self check out** Hello! Need help with anything? Customer: Yeah. I'm paying for this stuff but the machine won't taken my $5. Me: Let me see. ** takes the $5. The $5 Bill is OLD. So, I go to the next register and speak to my co-worker** Co-worker: Hey, whats up? Me: Can you switch me this $5? Co-worker: Yeah sure. **I see co-worker has gone momentarily blank** Me: Do a strip. Co-worker: I ain't stripping. What you, crazy chica? *Lol* Me: But I gave you a $5 Co-workers face was priceless. ;-)
Spanish lady walks in sees me and is happy to have found me since I speak Spanish as well. Mind you, I'm off the clock at this point and she's a loyal customer at my store. So I help her anyways. Spanish Lady: Hey, I really need your help. They sold me the wrong thing.. I'm looking for a primer and this isn't it. **hands me can of kilz primer** Me: Ok. Let's go to the paint department and find what you need. Spanish Lady: Yes, please and thank you. I've been trying to find **managers name** to help me with this and the guy was giving me a hard time. Me: **no one in this store give anyone a hard time, if they can help it** Spanish Lady: But I'm painting and I need a white primer **We arrive at Paint. Co-worker gives me The Look. I respond back with the Knowing Look** Me: **opens paint can** Ma'm, this is white primer. Spanish Lady: But that's not what I need! Oh my god, you people don't kNow what Your DOING!! I already went over this with that guy and he doesn't know either! I want a primer but it's not that primer. This isn't it. Does anyone know? Does anyone in this store know what they are doing??? Me: **trying not to go off on this lady even tho I'm off the clock. Still at my work place, keep cool.** Me:................,What are you painting? Spanish Lady: Its a wooden bed set. And I want the primer that gives it a shine. It's white but when it dries, it's clear and leaves the wood shiny. Me: **Trying not to go off on lady for not saying that in the first place** Me: Ma'm you're not looking for a primer. You're looking for a stain. Wood seal. Wood paint. Not a primer. Me: **Shows lady where the wood stains and sealants are** Me: This is what your looking for. Again it's a stain or a sealer. Primer is completely different and that's what we all showed you primers instead of this. Spanish Lady: **quiet** Yes. Thank you. This is it. Me: **trying to keep it friendly** Next time, tell us what it is that you're doing along with what you're looking for. That way you can avoid misunderstandings. Because saying that you're looking for one thing when you actually need something else is really confusing especially for us, since we're going to show you what you asked for. Spanish Lady: I'll keep that in mind and thank you again. Me: ** FOR FUCKSAKE AT LEAST APOLOGISE!!!! GOD DAMN IT LADY, YOU PISSED ME AND THREE OTHER PEOPLE OFF!!! SHIIIIT! I SHOULD'VE BEEN HOME BY NOW!!!!*** ME: Alright, my name is gowren next time your here and need help, go ahead and ask for me. **walk out as quickly as I can**
Me **Waiting for customers** Customer: Can you check me out? Me: Yeah. **points to self check out** I can help you over here. Customer: Oh, no. I want a real person. I'll find another register. Me: **I'm a Fucking real person. And I saID I WILL HELP YOU** Me: Ok. Register 1 and 5 are open. Customer: Thank you. **walks away** Me: * I'm a real person....*
