Creating a Content Marketing toolkit
The tools are fun things. If you are familiar with the problem you need to correct, and understand how, when and why to use each tool, they are incredibly useful. They save you time and money and help you to do truly professional quality work. But if you just want to fill a large toolbox full of shiny new tools because you think it is necessary for some vague reason, they are a waste of amazing time and money.
Creating a new content marketing team or a large-scale initiative is like building anything else. If you want to do professional work, you need professional tools and you need to know how to use them. You do not need to start with all the tools, just start with what is most sensible for your team and start from there.
Why you need a content marketing toolkit
Having a standard set of tools helps content creators efficiently develop consistent content. It also helps to promote a clear and coherent vision and definition for your content marketing initiative.
Understand your audience
Different people will use different content tools throughout the organization. Take a moment to think about who should be supported in the creation of quality content. Your list may include:
- Your dedicated content team
- Content contributors from other areas of your organization
- Content editors and web traffic coordinators
- Visual design team
- All employees of the company
- Content independent contractors
- Make your content marketing toolkit usable
All content tools must be compatible with user tasks and easy to use, but pay special attention to the tools used by non-content specialists whose main job is not to create or contribute content. Your content marketing toolkit should:
Be available online Encourage staff to interact with online tools, rather than print, to make sure they are using the most up-to-date information. Keep all your tools in one easy-to-access place. Be printable The staff will want to print some tools and save them for easy reference. Allow this, but make the publication date obvious and ask them to periodically check for an updated version. Show only relevant and available tools for each group of users. Create a permission-based access to the toolkit. In this way, you will have a central repository to manage and update, but your users will not be overwhelmed with documents or tools that are not relevant to them. Be clearly qualified as a content marketing tool and part of the larger set of tools. The writing, the visual design and the format should reflect the brand of your organization and the sub-brand of your content initiative. Be sure to model the best content practices.
Provide training
Never assume that people will understand how to use the tools or where to find them, even if it seems obvious. Taking the time to educate your users will help you better understand your needs and obstacles and make them feel involved and included. This will result in better adoption of the tools. Include a review of the content marketing toolkit as part of the welcome process and training for all new employees in each user group.
