Communication is one of the most important skills that any organization would want their employees to have. The popularity of voice-BPOs has lead to a massive demand for skilled English speakers. While India has abundance of people with English speaking Skills, the level of expertise needed in conversational English to be able to work in voice BPOs is not easily available still.
MeritTrac has been at the forefront of creating and developing tools to objectively measure English skills for varied requirements ranging from speaking, to writing and listening based on industry requirements.