These guys are the best, very quick support! Cheers
Very quick support, thank you so much!
Can you make it so more than one Tweet shows? I think up to 3-4 tweets would be good. Please can you action this? Also, I'd like to be able to prioritize certain posts so it stays on top of the blog for a time, till I elect otherwise.
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Designer response:
You can add as many tweets as you like! Just go into the Customize menu and change the "Tweet count" option from "1" to whatever number works best for you. Unfortunately with Tumblr there is no way to prioritize posts, everything will always display in chronological order. Shoot us an email if you have more questions - inspirewell@stylehatch.co
sorry coming up with this again: endless scrolling (/progressive load) doesnt work anymore - stops after 1 time loading. tried the usual things like reset to standard settings and re-install template. without success. nay suggestion?! =O thx!
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Designer response:
I just looked into the issue this morning and the issue was related to the Spotify player on your second page. We fixed the issue and just submitted Inspire Well 1.8.2 to Tumblr! As soon as they approve the update the fix will go live and your blog will work perfectly. Let us know if you have any other questions - inspirewell@stylehatch.co
Truly amazing look-and-feel teamed up with awesome functionality and an extremely quick and helpful support!
If you add a ModelMayhem icon and link possibility in the future the theme will be perfect! Support was really kind and fast, definitely worth the 49$!
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Designer response:
Thanks for the recommendation! That would be the first time we've heard a request for ModelMayhem, so if we get a lot of other requests we'll consider it. For now you could always use the pages feature to create a redirect to your ModelMayhem profile. Shoot us an email if you have any other questions! inspirewell@stylehatch.co
I had a question, clicked on the support button, sent an email...and ta-da...received a response in less than an hour. I'm very happy and excited to see how my site takes shape. Thanks, Stylehatch!
hello! is there any way to make the private message button disappear? and perhaps a way to make the favorite count disappear too? i'm very happy with your great theme!
Suggestion reported by
unypl
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Designer response:
I'm going to guess that the private message button you're referring too is the new Tumblr fan mail feature. Unfortunately that exists completely outside of the themes so we can't help you out with that. For the favorites, are you referring to the like count (notes) on posts? Send us an email and we'll gladly help you out! inspirewell@stylehatch.co
The queue will not work. It does count dow time, but it doesn't post when it is supposed to. When the desired time for a posting passes, the post will be rescheduled to the next timeslot in the queue. What can be done to fix this?
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Designer response:
Unfortunately that's completely up to Tumblr and the themes have on control over the queue functionality. Send an email to support@tumblr.com to see if they can help you out. If you have questions about the theme itself feel free to email us at inspirewell@stylehatch.co
Honestly best support and theme and generally awesome people I will always recommend them and will always use them for my future themes with thanks LOGIK
The flickr feed isn't loading in the sidebar.....
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Designer response:
All you need to do is add your Flickr ID, which is different than your username. The easiest way to look up your ID is to use http://idgettr.com/. Paste that ID into the Appearance setting and it should work perfectly! Shoot us an email if you have any other questions - inspirewell@stylehatch.co
Thanks for the quick response, now the site is coming together:)
Inspire Well is a masterly woven theme, that's easy to use on a dialy basis. And by the way: the developer is extremely helpful and fast, if you have any questions regarding the use or modification of the theme. Thank you!
Hi, Can the bottom Utility bar (toolbar) be re-sized, if so, how?
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Designer response:
It can be slightly tweaked with a bit of Custom CSS. Send us an email and we'll gladly help you out - inspirewell@stylehatch.co
thank you very much for quick response. and now, i have an another question. Could you tell me the way to change fonts without using typekit? i heard it can be set them by using google web fonts.
Is it possible to display content in just one column that is centered in the browser? I like the way this theme adapts to different browser sizes, but would like posts to appear chronologically, top to bottom. Also, can the dates be displayed at the top of the post? No biggie if this isn't possible.
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Designer response:
It would be possible to center up the blog and force only one column with a bit of Custom CSS, but if you want to go as far as Time Magazine (http://timemagazine.tumblr.com/) it will require quite a lot of custom changes. Send us an email and we can help you with a few CSS snippets - inspirewell@stylehatch.co
Dears, the configuration of my blog (www.cosasimposiblesantesdeldesayuno.com) has been upset. It was running for more than 1 year and today I found that everything is reset. Can you solve it?
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Designer response:
Tumblr had a few issues with their Customize menu a week or two ago (it's now fixed) where in the rare case your settings would reset—specifically when you have edited the theme HTML. I would try using http://www.tumblr.com/themes/recover to roll back your blog to the previous version. Also, it looks like you've made quite a few changes to the theme and your version is now out of date. Normally updates are automatic, but once you edit the theme HTML it locks you into that version until you manually update. To update, just select a new theme and then reselect Inspire Well. If you have any other questions the best way to get a speedy response from us is to shoot us an email! inspirewell@stylehatch.co
how i can recover this theme allready buyed
Suggestion reported by
bols
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Designer response:
When you buy any premium theme for your blog on Tumblr they simply unlock the theme for you. At any time you can switch to a new theme and then reselect a premium theme you purchased in the past to install it again. Shoot us an email if you have any other questions! inspirewell@stylehatch.co
last few days my endless scroll has stopped working, switched back to the page system and things are fine. kynky.tumblr.com
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Designer response:
Taking a look at your blog it seems like it's related to an invalid Disqus ID you entered for the comments (which is also why you're comments aren't working). It's possible that you added your Disqus username for commenting on blogs rather than your Disqus site ID. You can register for a site account at http://disqus.com/admin/register/ If you have any other questions send us an email and we can help you out! inspirewell@stylehatch.co
I have to say I love the look and feel of this theme, and setting up a blog has never been easier. Plus the support is great!.
The support for these templates is top notch! Love the ease and simplicity of using this template! It is perfect for portfolios or multiple images. I love how you can control each images size as well.
This is a great theme, but is there a way to change font? Also, my Flickr feed doesn't seem to be working. Thanks!
Impressive support. These guys know what they are doing. I received a complete answers including CSS advice to customize the theme my own way. 49$ completely worth it.
Thank you for super-fast support!
Hi guys, I have a hell of a question for you.. Is it possible to force the layout to 3 columns? I was checking my blog from a 27" and all the post where unaligned (the layout became 4/5 columns!)... I solved the problem by resizing the browser window, but I would force to 3 columns for my visitors
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Designer response:
One of the beautiful features at the core of Inspire Well is the way that the layout responds and changes to the browser size—spanning from 10+ columns on the highest resolution monitors down to a single column on mobile devices. Technically it would be possible to force three columns, but it would break the responsiveness of the theme and require most users to scroll horizontally to see all the posts. If you want more details send us an email at inspirewell@stylehatch.co
Hello, thanks to your nice design. and in last e-mail, You taught me, 'redirect to'... but I've some trouble to change 'Redirect to' from 'Standard page'.. Where is Redirect... option? Please, I want to see to change 'standard' to 'redirect'
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Designer response:
When you add a new page you should see a drop down at the top that allows you to select from a 'Standard', 'Custom' or 'Redirect' page. Recently Tumblr made a change to prevent spam where they only enable the 'Redirect' option after normal use of your blog. So as long as you post something, add a profile pic, like posts, etc you should see that option a day after you created your blog. If you have more questions email us at inspirewell@stylehatch.co
Thank you for your quick reply!
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Designer response:
You're welcome! Send us an email in the future and you'll really be blow away with a quick reply. ;-) inspirewell@stylehatch.co
Oops, I didn't finish my request ;) Pinterest social icon is it available? Can we replace the social icons by standard "follow me" button? Thank you
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Designer response:
Yes! We have a Pinterest icon in the sidebar where you can add your profile URL in the customize menu. Additionally, if any of your posts include an image we automatically add Pinterest's 'pin it' button in the share area. If you want to add the Pinterest follow button I would suggest getting the code from Pinterest and pasting it at the bottom of your blog description. Make sure you let us know if you have more questions - inspirewell@stylehatch.co
Hello, I have few questions about this themeCan we adapt the size of the post at 300px width
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Designer response:
With Inspire Well the difference widths are 225px for xs posts, 500px for default size posts and 775px for xl posts. Since the theme is built on a grid it is not possible to change the width to 300px. If you have any other questions just shoot us an email! inspirewell@stylehatch.co
Hi guys, I simply love your theme. I was wondering how to remove the Text Tile to replace it with a static image. Cheers!
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Designer response:
Just head into the Customize menu and under Appearance you'll see an option to upload an image or logo for the sidebar. If you have any other questions send us an email at inspirewell@stylehatch.co
Customer support that is fast, succinct and works. What else do you want?
The theme really looks great and I love the number of options there are for customization. The only things I would like to see added are color/transparency options for the post boxes and maybe an option for a static left column.
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Designer response:
We can help you with the static left column if you send us an email! As far as the color options for the boxes, we have been talking about releasing and update that will finally give you that control. Shoot us an email at inspirewell@stylehatch.co
Hi there. I love this theme. However, I wonder if it's possible to change the time/date of post to the exact date e.g "March 22, 2012" instead of "one month ago". Thank you
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Designer response:
The only way to modify the date would be to manually edit the theme HTML. If you send us an email we'll gladly give you some pointers! inspirewell@stylehatch.co
I just bought the theme , i like it , but there is somethings that or i am doing really wrong , or the theme could be MUCH MUCH better . I really don't like when you pass the mouse over a picture , you see the picture in grey with the permalink link accentuated , and then when you click in the picture , you go to another page only with the photo , instead of showing the picture in another page of YOUR blog . I imagine everyone like to keep people in your page .Also it would be nice if there is also a option to comment under the picture . Hope you answer my questions or even better , provide this features , to optimize your theme for your costumers.many thanks
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Designer response:
We're glad that you love it! As far as the mouse over effect we do have a 'zoom' icon that allows your visitors to view the high-resolution image in a lightbox on your page, but the default click is the link that you associate with your picture. Typically most people on Tumblr will link off to the source of the image or another URL with the picture post. With the way that Tumblr works they will always associate a link with the picture post, the URL you assign or a direct link to the image. Unfortunately in the themes we have no way of know which link Tumblr is serving up. You can add your comments or a caption below the image! Just type something up in the post editor. If you have more questions, the best way to get in touch with us is over email - inspirewell@stylehatch.co
I just bought the theme , i like it , but there is somethings that or i am doing really wrong , or the theme could be MUCH MUCH better .
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Designer response:
Looks like you got cut off with your feedback! Check out the response above. inspirewell@stylehatch.co
how do i fulfill the skype box?
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Designer response:
Are you asking about the Skype social button? To add your Skype URL you will just need to replace username with your screen name: skype:username Let us know if you have any other questions! inspirewell@stylehatch.co
Ability to colorize the post frames (to non-white). Also, groups of images format nicely when clicked (they "zoom" forward and background is toned down) but single images come in in an empty white window and are left justified. Not nearly as nice. Would also be good to know what maximum background image size is.
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Designer response:
We currently don't support other post box colors other than white, but maybe we should rethink that for a future major update! The 'zoom' lightbox feature does still work, on your blog just hover over the image and click on the double arrow icon to view the larger version. The background image option doesn't have a max size, but I would recommend going with something that isn't too large (file size) that will slow down your site load. Shoot us an email if you have more questions - inspirewell@stylehatch.co
My posts are not showing up
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Designer response:
It looks like you added quite a bit of Javascript to the HTML of your first post that is causing an issue. Since it looks like you were trying to paste in Google Analytics code I would recommend using our built in support for Google Analytics! Just paste in your ID into Customize > Appearance > Google Analytics ID. If you have any other questions email us at inspirewell@stylehatch.co
The twitter feed 'speech bubble' doesn't seem to be working for me? Any ideas?
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Designer response:
To add your recent tweets, you need to make sure you log into Twitter in your blog settings. Go to your dashboard, select your blog from the list, and then click on settings to the right (or http://www.tumblr.com/blog/YOUR-BLOG-NAME/settings). From there you are able to log into Twitter connecting your Twitter feed to your blog. Shoot us an email if you have more questions - inspirewell@stylehatch.co
Inspire Well is an amazing theme for beginners and pros alike. For the beginner it's a beautiful, easy to customise theme. You have many options to implement other services such as Flickr and Pinterest. If you're a pro you will find the code is well-arranged, so you can tweak it more to your liking. My favourite feature of Inspire Well is that you can easily apply different sizes to posts. Of course this isn't for the perfectionist who wants everything neatly arranged, but it makes the layout much more organic and dynamic. Once again the customer support is beyond amazing with quick and personal responses. Thank you!
Youtube videos not resizing when using XS post size. Vimeo works normal!! http://thisisourvancouver.com/
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Designer response:
You're blog is actually using a very outdated version of Inspire Well (v1.5.1 vs v1.8.0) and we have made a number of changes since then that improve video on the theme! Normally theme updates are automatic as long as you do not edit the theme HTML, but since you need to manually update send us an email and we can help! inspirewell@stylehatch.co
Youtube videos not resizing when using XS post size. Vimeo works normal!! Please help
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Designer response:
Looks like you posted twice... check out the response above. inspirewell@stylehatch.co
Recently the "infinite scrolling" has stopped working. I noticed it on your demo site as well. Is this a recent change Tumblr has made that the theme needs an update for?
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Designer response:
Checking out your blog it's still working, but just loading slow since the theme has to load all your posts before it can show them. All of the large file size animated GIFs will certainly slow down the normally quick loads. For the demo site we have never had the infinite scrolling option turned on, so that is why you don't see it there. Shoot us an email if you have any other questions - inspirewell@stylehatch.co
Really quick response for customer service, a real person(!), who was friendly and helpful. An all round excellent experience. Thankyou Jess!
i tried to verify my tumblr to adsense all day but anything i tried following their instructions seems to work with tumblr. did you already answer on this to someone and can repost please?! thx!
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Designer response:
We actually do not support any ads across all our Tumblr themes since they are very rarely requested or used on Tumblr. In general there is nothing in our themes that would prevent you from being able to add Adsense and we've seen a number of people include it with Inspire Well. Right now I do see the Adsense Ads on your blog, so maybe it's working now. If you're running into verification issues you'll need to check with Google. Shoot us an email if you have any other questions! inspirewell@stylehatch.co
How can I disable the 'likes' column?
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Designer response:
Just go into your Tumblr preferences (http://tumblr.com/preferences) and uncheck "Share posts I like". Let us know if you have any other questions over email - inspirewell@stylehatch.co
One of the best theme from one of the best designer in tumblr. The technical team was in holiday when I sent a technical question, I can understand, because it's weekend and it's easter day. But please don't wrestling with shark because someone has to develop more cool theme. lol... Good job, dude ! Keep contact.
Just bought the Inspire Well theme and technical support team answered my questions within an hour. Really great theme and support. Worth the $$. Thanks!
The theme itself is so well made and makes a huge difference to my site, and when l had issues l contacted support which answered me within the HOUR!!!! This is the best technical support l have been getting EVER from ANYWHERE. l am now happy to have spent the money it cost to install. Thanx team @Stylehatch ::)
Downloaded Inspire Well yesterday and I love it! It works very easy. I still had a few questions, sent an email and got an answer in my mailbox in 40 minutes!
