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Reading the log book (it’s where we write down any issues with guests and how they were rectified) when I came in this morning and there was a doozy. A woman called the front desk last night and said she woke up from sleeping and saw a dog sitting in the chair in her room. We don’t allow pets here. Her husband said he thought she was just seeing things, again. 

“You walked in here like you thought that I might say no to beer... It's like you don't even know me.”

—Me to our sales manager when she walked in with a case of beer and offered me one.

When I have to talk about my feelings.

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