The gist of my job involved setting prisoners up to make their phone calls with the outside world and then listening in on all the catty prison gossip. … The job was sold to me as a cushy gig. I was told I wouldn’t even go behind the gate or see prisoners. When I toured the facility, it looked sweet: I’d make more money than I’d ever made and I’d even have my own office — all for eavesdropping with occasional light data entry. Unfortunately, it turned out that everything I’d been told was a class Rumsfeld lie.
Only a few days passed before they asked me, “Would you mind going out to inmate dorms to answer questions about the phone system?” Now I had to go meet dangerous criminals face to face, sometimes after shooting down their requested phone contacts. “Oh hey, convicted criminal, I listen to everything you say — some of it possibly meant to be secret. Here’s my face, my name, and my place of employment. Oh, and here’s my card, too. I’ve included a list of my deepest fears and allergies on the back, just for funsies.”
6 Things You Learn Listening in on Every Prison Phone Call