Yesterday I was having major problems with this and saw a lot of other people were too, thankfully tinysimmer came to my rescue with a solution so I thought I’d make a published article for anyone who may be having problems
So the problem was whenever I started TS4 it would get stuck like this and eventually crash:
Save yourself some trouble and DO NOT delete all game folders or try to reinstall, simply follow these steps:
This method works for digital copies
Step 1: Launch origin
Step 2: Right click your game and select game properties
Step 3: Click the box that says “disable origin in game” THEN PRESS OK
Step 4: Launch TS4 again and it should work now! Hope this helped anyone!