Ya know, while I am not the kind of person to sport anything
“Steam-punk” in my day to day life, I have a secret envy for their sense
of well put together fashion. I mean, really! Their style is unique
while each and every item almost always compliments each other. One of
the reasons I chose to showcase this watch is that the designer didn’t
decide to go all overboard in incorporating the steampunk theme.
Basically, I’m just saying that it blends in with a more standard style
of fashion. But, then again, what is “standard”. I dunno, I just like
it. So there.
Can we take a second and talk about Fitbit and their AMAZING customer service? I mean seriously, the way they handle their customers should be the bar for which other companies strive to beat.
I had the Charge and the band started to peel up on the right side. When I took the band off, I could see that it was separating and coming apart. I have only had the Charge since Christmas, so I didn’t think it should wear like this so quickly.
I emailed Fitbit customer support and asked if there was any way I could just change the band out. I explained that the device still worked, just the band needed to be replaced. They asked for a screenshot of my receipt, pictures of what was happening, my name/address/phone number and then they told me that they were sending me a replacement unit.
That was on Thursday.
Look what arrived today. A brand new Charge in the box. No questions asked. They told me to just recycle my old unit at a electronics store. I can’t believe it!
It goes to show you folks, you take care of your customers and they will be yours for life. I could have moved to a different brand, but I have been with Fitbit since I started my weight loss journey, so why would I leave them now? If you are in the market for a fitness tracker, you really can’t go wrong with Fitbit. Try them, I promise you won’t be disappointed.