Meet Dr. Boxer—Pager’s Chief Medical Officer and His Belief in Our Mission
When I applied to medical school, I was a member of a family with 29 physicians. You could say caring for the sick is in my DNA. My father was a “general practitioner,” now known as a specialist in family medicine. He was like Dr. Marcus Welby (the famous TV doctor of the late 1960s), and made house calls every other night. As his son, I observed the dedicated compassion, but also the limited capacity due to the era. When it was my turn to enter medicine, I chose a surgical specialty. However, I never did forget the tremendous appreciation shown by the patients or the deep satisfaction seen in my father.
I have been practicing medicine, creating national health policy, and championing new technological advances to improve access to healthcare for 35 years. I helped create the clinical portion of telemedicine and I continue to advocate for technology and the remarkable opportunity it has to increase access to care. However, I’ve learned people do not evolve as fast the technology around them. Patients appreciate and will use various new techniques to improve access but a significant percentage of the population still desire a person-to-person interaction with a doctor visit.
It was in my roots to support face-to-face medical consults and my experience to support innovative technology. This is why I was attracted to a young startup with exceptional technology and a mission to provide healthcare personally to patients in their home. It was of no surprise that in the spring of 2014, I joined the Pager team.
Pager offers the best of all worlds. The quality of the physicians—all Board certified primary care doctors and trained in house calls—can provide patients with the most up-to-date healthcare everyone deserves. The technology for providing access is state-of-the-art and include:
- Transparency of Cost
- Identification for Security
- Easy Method of Payment
- Allows for Rapid Communication
- Extreme Convenience
In addition, for those who are infirm and living alone or even with another, or two working parents who leave their child with a care giver, or finally an adult whose parents live in another location – Pager gives the peace of mind to have a physician there for a love one, and that is worth a great deal.
The mission for Pager is to deliver a rapid, personal, and convenient response to urgent, yet non-emergency issues or chronic conditions. If groceries and services can be delivered to your home, certainly health care can too. Plus, the cost of health care has been skyrocketing. Health insurance has been out of control – deductibles and co-pays have been rising rapidly. Thus, if a person with a minor illness goes to an emergency room, a doctor’s office, or an urgent care center, the cost can be disproportionate with the treatment. Pager offers a face-to-face consult for a fraction of that cost and with far greater convenience. A rapid personal consultation commonly reduces the symptoms and increases the speed of recovery, thus making an illness much more tolerably, and possibly reducing a possible spread to family members while allowing a speedy return to work or play.
My experience has bridged the span of modern medicine: from my father providing house calls to hospital-only care, and now technologically advance house calls. It is “Back to the Future” for me here. The historical desire of patients to have convenient, personal care has returned with a 2014 edge: speed, convenience, quality, and technology. The future is here: Pager is here.
Dr. Richard Boxer is Pager’s Chief Medical Officer and has over 35 years of experience within the medical world.