darlingamericancurl said: I ran a call center for about a year. We told our employees that they could disconnect calls if the client was abusive. I’m sorry your night sucked.
Thanks ~ it was a chat and I was nothing but helpful actually :) (I do calls & chats & emails & support tickets) I just have to abide by certain policies and they thought the world revolved around them. Luckly I only average a couple calls/chats per night and even fewer of those are bad.