cashiers

There’s a void at the front, so my coworker offers a customer to walk to my register, about 20 feet away. I started out friendly and chipper, but slowly lost my smile as I dealt with her.

Customer: WELL THIS IS GREAT, I GET TO WALK ALL THE WAY OVER HERE.

Me: :l

Customer: EXCUSE ME, I WANT TO TALK TO A MANAGER.

Me: …Okay. 

Customer: IS THIS ONE OF THE STORES THAT DOESN’T HAVE HAND SANITIZER?

Me: …Excuse me?

Customer: I DON’T WANT TO TOUCH YOUR DISGUSTING PEN ON YOUR NASTY PINPAD AND GET GERMS WHEN I ENTER MY PHONE NUMBER.

Me: Well, I just wiped it down with Windex (truth), so you’re good.

Customer: DON’T YOU HAVE A TISSUE? OR DO YOU NOT HAVE THOSE EITHER?

Me: I have paper towels.

Customer: ARE THEY HERE?

Me: Yep.

Customer: *stares at me*

Me: *stares back*

Customer: *scoffs and digs a nasty tissue out of her purse and presses the buttons with it* DID I SAVE ANYTHING?

Me: Only if they’re on sale… Which they are not.

Customer: *throws credit card at me* CAN YOU PUT THIS THROUGH ALREADY???

Me: *swipes it and drops the card back on the counter, then drops the receipt next to it*

Customer: SO AM I DONE OR WHAT?

Me: Yep. *walks away to get manager*

My manager comes back with me and the lady shoves her husband aside.

Customer: EXCUSE ME, I WAS THE ONE WHO NEEDED TO TALK TO YOU, NOT HIM.

Manager: …Okay.

Customer: WHEN YOU GO TO THE BATHROOM, YOU WANT TO SIT DOWN AND GO, AND THE LIGHT WENT OUT ON ME.

Manager: I’m sorry, ma’am, but the lights are motion activated.

Customer: WELL I WAS IN THERE AND IT WENT OUT ON ME!!! YOU NEED TO GO IN THERE AND FIX IT!!!

Manager: …I’ll let the store manager know.

The lady left in a huff, and my manager and I want to know, how fucking long was she in there for that the lights went out

Working in retail taught me not to be an asshole...

I don’t understand how anyone that has worked in retail can think it’s okay to be an asshole to other people in retail.

There was this time I went to McDonalds for breakfast and asked for the sausage and egg snack wrap, but they gave me the McMuffin instead.

I went up to the cashier, and apologized for bothering them because it was rush hour and explained to them politely that there had been a mix up. I also asked if I could be refunded the difference because the McMuffin was more than the snack wrap.

The lovely cashier apologized for the inconvenience and gave me a full refund on the McMuffin. After she gave me my snack wrap, I reminded her that I hadn’t yet paid for it, and she replied “No worries, you can have that for nothing, sorry for the mix up.”

I was almost speechless, I even asked “Are you sure?” because I felt bad just taking it. Seriously, I wouldn’t have minded paying.

But it also reminded me that some places do still care about polite customers, and that they don’t just let the rude customers have their way all the time, because that is one thing that ticks me off more than anything - the way we ‘reward’ rude customers. The way we give into their demands. They way we give them what they want even when they’ve just treated the staff like shit.

We should not be encourage this sort of behaviour, we should be thinking of the polite customers and encouraging good manners.

Not Enough

So I work at a pretty popular theme park in Austell, Ga *Fix Slags*  one day these girls come and try to buy season passes using a credit card. Now policy states that if the card isn’t signed on the back we must check ID to confirm that it’s the person’s card. The card isn’t signed so I ask the girls who’s card it is and if they have ID. One girls says that it’s her mom’s card and I inform her that unfortunately since her mom isn’t here and didn’t sign it I can’t use the card, but it an effort to help them out I tell them they can use the ATM next door. A few minutes later they come back and give me a receipt from the ATM that in big bold letters says, “INSUFFICIENT FUNDS,” so I look at the receipt and look back at them and say, “I’m sorry I can’t do anything with just a receipt,” they go off saying how that’s all the ATM gave them. Meanwhile I’m thinking, “THE REASON IT DIDN’T GIVE YOU ANYTHING WAS BECAUSE YOUR BROKE ASS DOESN’T HAVE ENOUGH MONEY IN THE BANK!!!” But once again I just tell them sorry, but without any money I can’t help you. And then give them my best apologetic smile. Ugh

Alex from Target imagine

I walk into Target just hoping to get in and out as quick as possible. All I want is ice cream, today has been horrible, so all I ask for is some goddamn ice cream. I walk over to the freezer section and look over the ice creams.
“Ben and Jerry’s cookie dough..nahhh” I mumble to myself.
I scan over a few more flavors and decide to get peppermint chocolate. I grab the tub of ice cream and make my way over to a check out lane. I pull out a 10 dollars, not even caring to look up, as I put my ice cream on the table. I guess I zoned out, because I felt someone tap my shoulder.
“Uh sorry- you uh spaced out, I guess,” said Alex - guessing from his name tag. I blushed and mumbled a small “yeah I guess”.
I look up and meet his eyes.
“I’m Y/N” I say quickly and revert my eyes away from his. He chuckles.
“Well Y/N , that would be $9.67. And paper or plastic?” Alex says.
“Uh plastic.” I say and give him the 10 dollars.
“Your chang-” I cut him off “Keep the change.”. He smiles.
“Well okay Y/N, have a nice day, thank you for shopping at Target. Hope to see you around sometime.” He says giving a cheeky smile, and handing me my ice cream. I blush and smile, and take my bag.
“Yeah see you around.” I say making my way to the exit. As I was making my way to leave I saw a Starbucks, I could help but make my into the Starbucks. I know I shouldn’t have Starbucks right now, but a drink sounds really appealing right now. I make my way to the table to order, and see a handsome man. I looked at his name tag “Frankie” It read. I smile at him, and he smiles back.
“What can I get ya?” He says smiling.

“Just a vinalla frap.Small.” I say, and pull out a twenty.
“Name?” He asks
“Y/N” I say causally, Frankie smiles.
“What a beautiful name.” He says in awe
“Thanks” i sheepishly say, he laughs a little. I go to a vacant table, and wait for my name to be called. Then I realize I still had my ice cream. Just as I was about to get up I hear my name called. I make my way to the counter.
“Here you go!” Frankie says handing me the drink, and I give him the twenty.
“Sorry to bother, but could you get me a spoon?” I say blushing, he laughs and nods. He opens a cabinet, and takes out a spoon, and hands me it.
“Thanks Frank.” I say cooly until I realize the nickname I just gave him. My face turns red. He starts laughing, catching some attention from the few people in the room.
“Frank?” He says laughing
“Er yeah sorry.” I say awkwardly. He shakes his head.
“It’s fine, but you know lover boy doesn’t think so.” He says looking behind me. I turn and see Alex standing there with clenched fist. I gaze at him in confusion. Shrugging I say thanks to Frankie for the spoon and drink, and head to my table. I get out my ice cream from my plastic bag, and pop it open, and start eating it, taking sips of vinalla frap. I soon feel a presence in front of me. I look up to meet Alex’s beautiful eyes.
“Oh hey.” I say greeting him. He smiles, but it soon fades.
“Hey uh this is awkward to ask,but do you like Frankie?” He says staring into my eyes, I felt as if he could see through me with that piercing gaze.
“Uh no I just met him.” Alex breathes a sigh of relief.
“Good in that case see you at 7 tonight, dress casual.” He says smiling cheekily and walking away, leaving me stunned and confused.

Me: Your total is $6.47.

Customer: *whips out wallet and starts shuffling through bills. Hands me a $100 bill AFTER I SPOTTED THREE 20s*

Me: Ooooooh, I don’t think I have enough change in my drawer for this. Do you happen to have a smaller bill?

Customer:…..*takes out wallet and gives me a twenty*

Me: *hands back hundred and plucks the 20 dollar bill out of his hands* :-)

That’s right, fucker.

When you walk into a store/restaurant/coffee shop/a place of business, please leave your attitude at the door. Treat the employees as if you are a guest in their space. Employees are not targets for your personal problems, and they do not turn off with the lights at night. Do not belittle them based on their place in the company, as everyone starts off somewhere. Do not get angry at cashiers for offering store programs as it is their job (imagine how frustrating it must be to be yelled at just for doing your job, repeatedly, throughout the day, for hours)- just politely decline. Just get in, get what you need, be courteous, and leave. Simple as that. Have a wonderful day.
Customers I don't have time for...

Customers that are too impatient to let the last customer finish up. They either try to nudge them along with their trolleys or push their way past them. Regardless of this display of blatant disrespect, I refuse to serve you until the last customer has left or they tell me it’s ok to do so.


Customers that make a show of looking at their watches when I’m trying to do them a favour by opening the bags for them. Maybe I should just hand them straight to you and watch in silent glee as you struggle to open that first bag, whilst your shopping continues to pile up?


Customers that use more bags than necessary. I handed you 3 bags. That is PLENTY for your shopping, but no, you had to double up when it wasn’t necessary and have the cheek to complain about how rubbish our bags are, whilst asking for more. Here’s a tip: bring your own damn bags and save the planet while you’re at it.


Customers that don’t say “hello”. It’s one, simple, fucking, word. I just want a damn greeting to acknowledge my existence as a damn person. I do not appreciate being greeted with “Can you check this offer for me?” or “20 Mayfair.” or “2 lines on tonight’s lotto.” And while you’re at it, a ‘please’ and 'thank you’ would be nice too. Where are your damn manners?


Customers that think themselves so important, that they expect me to drop the customer I am currently in the middle of helping, to pay attention to them instead. Just no.


Customers that aren’t careful with their shopping. Oh, so you piled a load of heavy items on top of your loaf of bread, but now you want it replaced because it’s as flat as a pancake? Oh wait, that bottle of wine fell off the side and smashed, but you’d like another even though it’s your fault that you stood it up instead of laying it down? What about a replacement for that split yoghurt? Even though you could see that your items wouldn’t fit on the self-scan scales, but you continued to pile them up anyways.

When you stand by your register with the light on, You have to damn near start riverdancing to get a customer’s attention and let them know you’re able to check them out because they’re looking around at every other register to see which is open WHILE they’re standing in front of yours.

Be at your register when your light is off, finishing up the last transaction before you clock out and go home or to lunch, 3 more carts would come strolling into your lane despite the fact that there are 3 other register open!

Retail is a funny thing.