There’s a void at the front, so my coworker offers a customer to walk to my register, about 20 feet away. I started out friendly and chipper, but slowly lost my smile as I dealt with her.
Customer: WELL THIS IS GREAT, I GET TO WALK ALL THE WAY OVER HERE.
Customer: EXCUSE ME, I WANT TO TALK TO A MANAGER.
Customer: IS THIS ONE OF THE STORES THAT DOESN’T HAVE HAND SANITIZER?
Me: …Excuse me?
Customer: I DON’T WANT TO TOUCH YOUR DISGUSTING PEN ON YOUR NASTY PINPAD AND GET GERMS WHEN I ENTER MY PHONE NUMBER.
Me: Well, I just wiped it down with Windex (truth), so you’re good.
Customer: DON’T YOU HAVE A TISSUE? OR DO YOU NOT HAVE THOSE EITHER?
Me: I have paper towels.
Customer: ARE THEY HERE?
Customer: *stares at me*
Me: *stares back*
Customer: *scoffs and digs a nasty tissue out of her purse and presses the buttons with it* DID I SAVE ANYTHING?
Me: Only if they’re on sale… Which they are not.
Customer: *throws credit card at me* CAN YOU PUT THIS THROUGH ALREADY???
Me: *swipes it and drops the card back on the counter, then drops the receipt next to it*
Customer: SO AM I DONE OR WHAT?
Me: Yep. *walks away to get manager*
My manager comes back with me and the lady shoves her husband aside.
Customer: EXCUSE ME, I WAS THE ONE WHO NEEDED TO TALK TO YOU, NOT HIM.
Customer: WHEN YOU GO TO THE BATHROOM, YOU WANT TO SIT DOWN AND GO, AND THE LIGHT WENT OUT ON ME.
Manager: I’m sorry, ma’am, but the lights are motion activated.
Customer: WELL I WAS IN THERE AND IT WENT OUT ON ME!!! YOU NEED TO GO IN THERE AND FIX IT!!!
Manager: …I’ll let the store manager know.
The lady left in a huff, and my manager and I want to know, how fucking long was she in there for that the lights went out