I really want to share my experience of a bad transaction with Wiktoria, who is the owner of Clothing Bureau in Etsy.
Sometimes, I like to find someone to commission works for my dolls. And I found her work online through DoA. They look detailed and well crafted, so I decided to give her a go. We had conversations on December 2013, and she said she is okay with taking the commission. There were many delays, but I was okay with it because they promised it will be done within a certain period.
However, ever since I paid half of the price of the work as a deposit this April, things gone downhill. Communication was (and still is) terrible, and I had to wait for weeks and even months for a reply. She said she had health issues, I give her that. I’m not heartless, but if she cannot finish the commission, she shouldn’t give fake promises and make me wait even longer. Many excuses were given and I don’t want to begin counting.
At some point, I gave up waiting, and asked for a refund. She proposed it, so I take it. But it’s been nearly two months or so, and not a single penny refunded.
So, I want to give a heads up to people who is interested to request a custom outfit from her. Beware.