Email Delivery Troubleshooting
Email Verification
What’s a verification email?
When you sign up for an account, we send an email to the address you signed up with. It’s a spot check so we can make sure we have the correct address. This is especially important if you’ve enabled email notifications for your blogs.
What should I do if I haven’t received a verification email?
If you haven’t received an email from us, try the following:
- On the Preferences page, make sure there’s not a typo in the email address listed for your account.
- Check your spam or junk filters.
- Add no-reply@tumblr.com to your Address Book or Contacts.
- Request a new verification message via the “Send it again” link at the top of your Dashboard.
Email Notifications
What are email notifications?
They’re a great way to find out if you have new followers, post replies, or new messages.
How do I enable email notifications?
- Visit the Preferences page by clicking the gear icon at the top of your Dashboard.
- In the “Email” section, check the boxes for the blog(s) you’d like to update.
- Scroll down and hit “Save.”
Why haven’t I received email notifications?
If you’ve set up email notifications but haven’t received an email from us, try the following:
- On the Preferences page, make sure there’s not a typo in the email address listed for your account.
- Check your spam or junk filters.
- Add no-reply@tumblr.com to your Address Book or Contacts.
Why do I only receive a few email notifications each day?
To keep from flooding your inbox or tripping your spam filter, we’ll only send you the first few dozen notifications.
Password Reset Emails
What if I haven’t received a password reset email?
If you’ve tried to reset your password but haven’t received an email from us, try the following:
- Check your spam or junk filters.
- Add no-reply@tumblr.com to your Address Book or Contacts, then revisit the Forgot Password page to request a new reset email.
Still not working? Let us know using the email link at the bottom of this page.
